Please change: [Edited: Personal Information] -> [Edited: Personal Information]. Please remove the current additional PTR records for [Edited: Personal Information] if possible, so that only this PTR remains. Forward DNS is already in place: [Edited: Personal Information]. A [Edited: Personal Inform

webpages takes 15-30 seconds to open, tried with hardwired unmanaged switch computer also tried direct wifi to the comcast modem same issue.!! extremely dissatisfied with the customer support!!! tried 2 hard wired pc's and one pc connected to wifi.

Dear Comcast Business Customer Support, I am writing to formally express my deep dissatisfaction with the quality of service I have received regarding my Comcast Business Internet and TV services over the past year. For nearly twelve months, we have experienced ongoing service disruptions, unreliabl

We are trying to make international calls, but it will not go through. We hear a message that says "you are not able to make this call, contact your system administrator". please help. Thanks

internet down for 10 hours stopped my business from making sales i want to talk to a customer service [Edited: "Personal Information"] and file a compliant for compensation

We've been a Comcast Business customer for over 2 years with a static IP block that worked daily without issues. Despite multiple calls, a technician visit, and promises of escalation, the issue remains completely unresolved and we are getting conflicting information at every level of support. We're

We are a business customer experiencing a recurring issue where our CGA4131COM gateway's WAN IP assignment is changed from static to DHCP without our knowledge or consent. This has now happened twice — April 2024 and again today, April 7, 2026 — each time causing a full-day outage and significant bu

We have been their customer for years and we recently saw our bill went up from $257 to $580 after the contract. We think it is very unfair how the price went up almost the double the price just because the contract was done. I called the loyalty department and they put me hold for almost 30 minutes

Hello! I have a 3-year business internet contract that expires soon. At this time I no longer need it, and would like to switch to residential at the same address, once the contract expires. Can somebody help me with that?

On 11/14/2025 I called to change our billing address because we were moving our VOIP phones to a new location. On 11/19/2025 I was told to sign a new agreement. Our move was completed on 12/5/2025 and everything was working correctly except our bill was still being sent to our previous address. Sinc

The relative bars showing busyness by hour or day are useless without at least showing the top site hits on hover like it did for years, why'd you change that? If you really wanted to help us with Security you'd EXPAND it to show a list of ALL sites being accessed, in AND out!

I have 3 locations with Comcast business class modems. One of you techs showed me a bracket that would allow these modems to be rack mounted. How do I obtain these for my 3 locations?

My modem keeps dropping internet connectivity requiring a power cycle

We are using our own router at our site that has WAN failover capability. I would like to set up the Connection Pro as the back up WAN so that the important services throughout the building retain internet in the event of a gateway connection issue. I would also like to disable the local wifi networ

I no longer need the business service at my residence. How can I convert my business account to a residential account and service?

I need assistance adding a PTR or rDNS to my IP address [Edited: Personal Information]

I sent a very detail email along with attachments on March 5th to Comcast Business AR Management as recommended by a rep I spoke about a collection notices & calls received by my company. We are disputing the charges and so I was told to send documentation. On March 10 I received the reply below. I'

I feel your pain. I closed 29 Comcast Business accounts in August of 2025. Comcast confirmed that they were closed. Every month since August, some account on that confirmed list is magically billing us and I spend hours fighting Loyalty & Billing. Even after wasting all that time arguing with Comcas

I am trying to get to the right place, I have been calling in for the past two months about an issue of constant dropping out. I am a public accounting firm, in the middle of tax season - I cannot have this. After having two techs out, I keep hearing the same thing "there is noise downstream causing

I have been a loyal user of CB since at least 2014. Year to date my total billing is above 17,000.00 Yesterday my business internet exploded by 130.00. to 260.28. I am on a fixed income. I cannot afford a 260.28 monthly bill. Ultimate Business Package Includes: Business Internet Performance and Secu