I need assistance via direct message with determining if we are able to get a payment arrangement for one of our accounts which is very past due. Please let me know who to message.

Tax exemption applies

What's up with the Comcast Business support page?! I have cleared cache and data multiple time but cannot access support tickets or internet troubleshooting. It just keep sending me back to the home page. This has been going on for 3 days.

Need reverse DNS PTR record for both a ipv6 and ipv4 server Thanks, Kevin

can contact me . I cannot get a hold of anyone. I want to remove this CB Assistance Tier 10 Mbps / 3 Mbpswas never told this will be super slow. I want regular internet. not this [Edited: Language].

Does anyone know if there is a way to (A) Get an alert when your vmail box is full, or (B) Have the system say the mailbox is full when someone tries to leave a vmail? It seems people can leave messages - that are not saved - when the mailbox is full. So folks think they are leaving a message, and I

Comcast Chrome extension is disabled as unsafe, what is the workaround?

I am experiencing the same issue with cancellation for my business. I called last Thursday spoke to an agent, said needed to close my account and line got “disconnected” THREE TIMES! Three different people! Finally the 4th stayed o the phone, reluctantly, I was [Edited: Language] and I let them know

I have called customer service to correct my bill. I simply wanted to change a phone number. Your representative cancelled the service, with a phone traded in on it. Since your rep cancelled and did not change the phone number, that triggered the full balance being due. The supervisor said although

California's new click to cancel law doesn't seem to apply to Comcast. I needed to cancel for a location. I wasn't able to do it anywhere in the portal. I had to call in, get bounced between agents, and then listen to a 15 minute pitch for increased services at our other locations (and sign one up o

The Comcast business comes with a netgear box that has Comcast Business stamp on the bottom. So what is the difference? Can I just go buy a good router and modem and run it myself from the 1 cable coming in from the pole? I run everything Hardwired. Only the Living room TV and phones are wireless. S

Many months ago I set up reverse IP through Comcast Business for my domain, sanacacio.net. It is no longer working. I'd appreciate your help in restoring this needed service.

Hello. I am a Comcast Business customer and have been for many years. I have had some REAL trouble getting help resolving my issues involving my account. Each and every time I try to get help to cancel my service I have a Rep from the retention department trying to sell me something or not actually

Hello. Our internet service has been experiencing frequent speed fluctuations that are causing problems in our business. I've been attempting to contact Comcast Business for support and the robotic answering service keeps hanging up on us and the chat button on the "Contact Us" site is greyed out an

What does Comcast do to the audio file that causes static and poor quality when sources uploaded in both .wav and .mp3 are stellar quality? Are there specific settings to ensure there is no static/scratch when calling into Auto Attendant? What can be done to improve audio quality?

I've been waiting for an answer from Comcast for a week now, so I'm hoping that someone in the community can answer my question. We currently have a static IP address, and all of our equipment is configured for it. Since Comcast will not add just one, I want to upgrade to a block of static IP addres

Our medical office received email notification of work in the area for a day last week. The email said internet could be down and we couldn't dial 911. There was NO mention that all phones would also be out. A medical office who continually gets patient emergencies cannot be down at all, let alone t

I have an issue between two brand new Comcast sites that connect with a site-to-site tunnel connected with 2 FortiGates on each end. These circuits are 1 Gpbs x 300 Mbps and they will work fine and have 300 Mpbs right after I reboot the Comcast modems but after a while the speeds drop horrible and I

To Whom It May Concern, We at JUN BEAUTYSUPPLY are absolutely fed up with the constant internet outages from Comcast — with no warnings, no explanations, and no accountability. As a small retail business, every time the internet goes down, we lose credit card customers and suffer significant drops i

Are their any PDF's explaining how to turn voicemails on and off? Our patients keep getting "your call cant be transferred please try again later" message. I am having the hardest time.