Hello; I am reaching out as a last resort after months of being passed around from rep to rep. I called in September to coordinate my office move in December and that began months of frustration that continue to this day. I'm a very small business and the move of two phones and internet one block ha

Hello, I've been bounced around from place to place. Due to recent changes in the USA, we have lost several employees, making it very difficult to continue our business operations in the country. Despite our best efforts to keep our plant running, the lack of manpower has made it impossible. I kindl

Hello, I'm trying to help my church. Our property exists on both sides of the street, so we have a VPN connecting both sides. I recently was looking into switching from our CIX phone system to a VOIP system, and the VOIP company said we would have problems with our current system because we're doubl

Our account was supposed to be closed in July 2025. It is January 2026. We are still being charged. In fact we had to disconnect our auto pay and are owed a credit. The charges haven't stopped now though, it shows as an outstanding balance despite spending a significant amount of time on different o

Situation: I'm a rural business customer who works from home. Several years ago I paid a lot of money to have the Comcast line extended down our road to provide service to my house. This extension was all underground. This has been working fine for quite some time now. Keep in mind I'm the only cust

Dear Executive Customer Relations Team, I am writing to formally escalate an unresolved complaint regarding Comcast Business services provided to Calvary Baptist Church by [Edited: "Personal Information"] • [Edited: "Personal Information"]. This escalation is necessary due to the complete lack of re

After being forced to close our small business due to financial hardship (serious medical issues and bills), Comcast rep wouldn’t offer any waiver or reduced fee. It is supposedly $700 that we can’t afford. The rep said it’s not their problem that we have medical issues and we have to pay it. I’ve b

New here just trying to get into my app to check vm

My account number is [Edited: "Personal Information"] and I need you help because supervisor on that question didnt give enought attention. I had to urgently fly to Kyrgyzstan on november 30 and I always use Global Travel Pass, per phone clerk it was turned on in Turkey but once I got to Kyrgyzstan

How do I access VM on both phone lines? it currently is only line 1

Last week, Comcast was in our area supposedly to install "network enhancements." Since then, the Internet signal has gone out virtually daily and on some days, multiple times during the day. This certainly doesn't seem like an improvement. Sadly, there doesn't seem to be any way to communicate direc

Hello, My name is Idit, and I am the bookkeeper at Blue White Robotics. On January 5, we made a payment of $337.14, but I do not see this payment reflected in our account. Could you please check and let me know the status of this payment, or if any additional information is required from our side? T

I am the owner of a very successful business that has had Comcast business service for many years and right now I am beyond frustrated w an unresolved Comcast Business issue that has dragged on despite multiple attempts through normal support channels. The manner this situation has been handled thus

How is a formal complaint filed or sent over regarding a customer experience?

I cannot seem to go through the login with the Comcast voice edge desktop app using Macbook and I'm up to date for MacOS 26 right now. What do about this and how can I access my account? Thank you!

I'm the admin for my company's Comcast Business and Business VoiceEdge account. My browser shows me logged into Comcast Business, lets me edit account users, etc. but when I try to open the Voice section it demands that I log in again- and then demands that I give a code from an authenticator app th

Un professional, unethical Comcast representative. I ned to file Comcast Business complaint My Business been out of internet and phone line for 5 days now, Spoke to 10 different agent bounce back and forth explaining issues over and over till I spoke to Manager Norman yesterday. this Morning interne

As the title states, we currently have comcast business and after multiple hours on the phone no one seems to have the capabilities to transfer from business to residential with minimal downtime. We have gotten the ring around being transferred more than 8 times between the business side of things.

Early termination fee how do I get that done.

I disconnected Internet service in August and was told and I am continuing to be told the account is closed. However, I continue to receive invoices. How do I contact someone in billing that can stop the invoices for a closed account?