As in numerous other posts, the voicemail greeting quality is horrible. I've tried dozens of different formats to upload, all of which sound good when played on computer before uploading but after uploading it gets so compressed it sounds horrible.  I called Comcast and opened a ticket  C

I was told by multiple people that Comcast mobile or Xfinity or whatever you're called would be better than AT&T especially in rural areas. [Edited: "Inflammatory"] I was specifically told that the Verizon network would be available.  I've lived in the same house for 17 years and have been

I spoke with a representative of the loyalty team on 10/01/23 and told them I was cancelling one businesses account and opening another. I was not told about a disconnection request form at this time. It was very clear what I needed, but I did not know to ask about the disconnection request form. I

we made an ACH payment that was cleared on nov 9/23 but is not on any of our accounts. the payment was for $612.40.  our ticket number for this issue is [Edited: "Personal Information"] it should have been applied to account [Edited: "Personal Information"]

Hello I'm having problems with internet dropping and my sessions are being interrupted. I provide telehealth services and the Internet must be stable. 

In order to pay our invoice, we need to have the new remit address added to our system as is required by the Government Agency that oversees issuing payments. I am trying to figure out who I need to send the form to in order to remedy this issue so I can issue payment. Thank you.

Hi, I am unable to login to the Comcast business payment center with the right credentials and the error is “Your authentication has failed”. When I tried to reset password, I’m getting the same error. I can’t view invoices without logging in and is not able to make any payments due to this issue.

Regarding RRD [Edited: Personal Information], there is still a Late Payment Charge on this account, but we still paid on time. For example, we paid the Jul 2023 invoice on 07/25/2023 ([Edited: Personal Information]). The due date of the Jul 2023 invoice is 07/31/2023. We have guaranteed pay for the

I recently received an email at the address I use exclusively for sending and receiving email from Comcast that claims to be from a "National Sales Director" for "SMB Solutions" and includes a Comcast Business logo and privacy footer, however the From: address is not from a comcast or xfinity domain

We have had the Business 75 plan for a number of years now and are wondering if there is a newer model of modem available for our account. We have found that the current WiFi4 network no longer provides stable coverage for our use and were hoping to upgrade to a WiFi6 mesh router…Are there newer opt

What's the way to get this set up? I saw one message saying to direct message 'XFinity Support' but I don't see any account named 'XFinity Support' int he drop down menu for direct mesaging.

We have a static IP and some other settings configured, but the stored username & password we have in our password safe no longer works. How can we reset just the login credentials and not factory reset the entire router?

Does anyone know how to connect the 100F to EDI? I am a one person shop with limited networking, and I would never have purchased EDI knowing the setup of IP blocks.  

We have the Poly VVX450 phones, our 2 reception phones randomly have issues soft transferring calls. When it does not working the call comes back to them. Anything that can be done to remedy this issue?

I recently bought a business on September 1st. I already had called and set up a new contract. I get a call from retention department and previous owner advising me to do a transfer of ownership. I was hesitant because his bill was few hundred dollars more than what I was quoted. I go along with the

I have the Comcast Business App on my Samsung Android phone. It worked great, then all of a sudden it stopped working.  I opened the app and it required sign in.  I signed in, the app opened and I received the error message:   An Error Occurred, Please Try Login Again.  I c

I found out that the Comcast static IP assigned to our company is different from what is found in Whatismyip. is it a normal situation?

I have Comcast business, with my server connected to the modem via an Ethernet cable. I have several other devices on the wireless radios (both the 2.4 and 5Ghz) that I need to be able to communicate with. I am unable to do so and I assume it's because AP Isolation is enabled. Looking through the f

Our US subsidiary has some printers that cannot send out emails. Our US colleague(not IT expert) called Comcast support to talk about this but support only said they don't block any ports. But I found the link below about blocked ports on the Comcast network. I tried to contact support but they can

I had a case open, my clients website was a little out of date, and Comcast SecurityEdge was blocking it. We updated everything, and even moved to a different hosting company, but no one from Comcast will call back to have the DNS team rescan the website and unblock it.  Just spend an hour on