Comcast Business Support Community

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Poor connectivity through my static ip.

Hello, I'm having issues with my static ip address. If I plug in my laptop with my static ip address to the comcast modem, port 1, I can ping out to internet ip addresses, but I cannot get to any web sites with http protocol. When doing a packet capture, I am seeing some device constantly arp

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found it. thanks. chatting now.

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Poor connectivity through my static ip.

Hello, I'm having issues with my static ip address. If I plug in my laptop with my static ip address to the comcast modem, port 1, I can ping out to internet ip addresses, but I cannot get to any web sites with http protocol. When doing a packet capture, I am seeing some device constantly arp

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I don't see "xfinity support" in the dm list, only "support"

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Poor connectivity through my static ip.

Hello, I'm having issues with my static ip address. If I plug in my laptop with my static ip address to the comcast modem, port 1, I can ping out to internet ip addresses, but I cannot get to any web sites with http protocol. When doing a packet capture, I am seeing some device constantly arp

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I have a TAC case with Cisco and we can discuss together if you're willing to do that.

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Poor connectivity through my static ip.

Hello, I'm having issues with my static ip address. If I plug in my laptop with my static ip address to the comcast modem, port 1, I can ping out to internet ip addresses, but I cannot get to any web sites with http protocol. When doing a packet capture, I am seeing some device constantly arp

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@Comcast_Angie Hello, Yes I'm still having the problem. When I did a pcap I see devices arping for my cisco firewall outside ip address every couple seconds. Seems as if they are not holding onto the address. I took the firewall off and

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Poor connectivity through my static ip.

Hello, I'm having issues with my static ip address. If I plug in my laptop with my static ip address to the comcast modem, port 1, I can ping out to internet ip addresses, but I cannot get to any web sites with http protocol. When doing a packet capture, I am seeing some device constantly arp

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Poor connectivity through my static ip.

Hello, I'm having issues with my static ip address. If I plug in my laptop with my static ip address to the comcast modem, port 1, I can ping out to internet ip addresses, but I cannot get to any web sites with http protocol. When doing a packet capture, I am seeing some device constantly arp

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bill discount

my bill do not have discount applied but the contract do state $10 discount with ebill and auto pay set up. Why comcast can break the rule after customer renewing contract????

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bill discount

my bill do not have discount applied but the contract do state $10 discount with ebill and auto pay set up. Why comcast can break the rule after customer renewing contract????

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@Comcast_Chelsea Hello, I am experiencing the same thing. I signed up for auto pay only for the reason that comcast called me and told me that I would get a discount for doing so. I have not seen any discount. If I don't get one, I'll just go back

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static ips

When I change to bridge mode in order to use my static ip, I get this config on my modem WAN Static IP Address (IPv4): x.y.z.150./30 So this is supposed to be my gateway, But if I configure x.y.z.149/30 on my laptop and plug into t

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