[Edited] email turned off

you have my email turned off I cannot send or reserve email!!

I paid the bill again please turn my email back on please!!!!!!!

your customer support is the werst that I have ever had to deal with.

please turn my email back on.

Responses

Comcast_ThomasC

Official Employee

•

52 Messages

5 months ago

Hello, @user_ec4222 Could you please send our team a direct message with your full name and full address? To send a direct message:

1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon

2. Click the "New message" (pencil and paper) icon

3. In the 'To' line, type "Comcast Business" there. A drop-down list appears. Select "Comcast Business" from that list (an "Comcast Business" graphic replaces the "To:" line)

4. Type your message in the text area near the bottom of the window

5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!

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