New problem solver
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4 Messages
Business VoiceEdge paging from Polycom 250 phones
I'm having some issues with our Business VoiceEdge setup. I'm trying to set up paging within our office.
I found the Paging settings in MyAccount and turned on for my users, and then set up a paging group.
What I can't find is how to access the feature from our phones. We're using Polycom vvx250's, mostly.
I saw online that I might have to go into each phone's settings to enable Paging/PTT config, but it's behind an admin passcode, which we don't have. (home-settings-advanced [passcode?] - Paging/PTT Config - Paging config - Group paging - Enable - Save) Or at least that's what I found on the forums after much searching.
Thanks in advance,
Matthew
Comcast_Chelsea
Official Employee
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32 Messages
2 months ago
Hello @ms_aftmd, Thanks so much for taking a moment out of your day to leave a post on our business community forum. Have you already tried reaching out to our business support at (800) 391-3000 so you can be connected with business phone experts? Or have you checked out our business contact page: https://business.comcast.com/help-and-support/ ?
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