Comcast Business Support Community

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Worse customer service than AT&T

So far my experience with Comcast has been abysmal. I initially scheduled for install on 26 June, 2024 with an installation appointment date of 3 July, 2024. 1. Scheduled installation was cancelled by someone without notifying me, or explaining why. 2. I had to call Comcast when nobod

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So, I just wasted most of my day messaging people here in DM’s and got told “we can’t help you, call the same people that have done absolutely nothing to resolve the problem”. SO, worst customer service in the business confirmed. Thank you for nothin

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Worse customer service than AT&T

So far my experience with Comcast has been abysmal. I initially scheduled for install on 26 June, 2024 with an installation appointment date of 3 July, 2024. 1. Scheduled installation was cancelled by someone without notifying me, or explaining why. 2. I had to call Comcast when nobod

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DM Sent as of 12:57 PST on 16 July, 2024

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Worse customer service than AT&T

So far my experience with Comcast has been abysmal. I initially scheduled for install on 26 June, 2024 with an installation appointment date of 3 July, 2024. 1. Scheduled installation was cancelled by someone without notifying me, or explaining why. 2. I had to call Comcast when nobod

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I have either called or emailed every day for the past week in hopes of a resolution. If one had been found I wouldn’t have bothered making the forum post, I would be busy working - you know - using the internet that I have been waiting for for THREE

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Worse customer service than AT&T

So far my experience with Comcast has been abysmal. I initially scheduled for install on 26 June, 2024 with an installation appointment date of 3 July, 2024. 1. Scheduled installation was cancelled by someone without notifying me, or explaining why. 2. I had to call Comcast when nobod

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Worse customer service than AT&T

So far my experience with Comcast has been abysmal. I initially scheduled for install on 26 June, 2024 with an installation appointment date of 3 July, 2024. 1. Scheduled installation was cancelled by someone without notifying me, or explaining why. 2. I had to call Comcast when nobod

132

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