Comcast Business Support Community

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Problems when both Ethernet and Wifi are enabled

A client has an odd problem. They complained that on their laptop trying to connect to certain sites returns ERR_CONNECTION_RESET (including comcast.com and email, google.com). The desktop seems to be fine. I finally discovered that turning off the laptops WiFi fixed the problem. The router is a Com

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Reboot the modem/router does not help. Everything works OK until you turn the WiFi back on. I've asked the end users to try some other phones and laptops to confirm it's a bad setup/hardware.

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Problems when both Ethernet and Wifi are enabled

A client has an odd problem. They complained that on their laptop trying to connect to certain sites returns ERR_CONNECTION_RESET (including comcast.com and email, google.com). The desktop seems to be fine. I finally discovered that turning off the laptops WiFi fixed the problem. The router is a Com

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Problems when both Ethernet and Wifi are enabled

A client has an odd problem. They complained that on their laptop trying to connect to certain sites returns ERR_CONNECTION_RESET (including comcast.com and email, google.com). The desktop seems to be fine. I finally discovered that turning off the laptops WiFi fixed the problem. The router is a Com

92

1

0

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