Would you be able to assist us with a tax exempt question? Our organization is a non profit tax-exempt, and the tax-exempt certificate has been provided to Comcast on at least two occasions. We are recognized as "Religious Organization" that meets all the organizational and operational requirements

How do you enable push to talk

Once your business has been closed why is the website still up? My business closed in 2022 however I'm still getting spam because my email address is listed on my website. I'd love to either close down the website or take off my email address.

Don't see this question recently. Hopefully someone can help. I would like to replace my Comcast Business service with regular Xfinity Residential service. If possible, I want to do it without having to sit on the phone forever. And do a self install and just swap the modems out on whatever day work

How do I remove offline devices which has reserved IP addresses? I have several IP addresses which I want to re-use, but am unable to because they are assigned to offline devices which will no longer be used at our facility. When I "disconnect" them, they get added to the block devices list, this ma

Rather than using an autoattendant to pickup our calls, we use a hunt group in the office for everyone but the two principals in our business.  When anyone makes an outgoing call, it displays "HG" instead of our buisiness name or phone number.  In looking over our Caller ID settings, each user is se

I am beyond livid at this point. The constant run around the constant it's not us it's you or never following up is getting really old.  Last visit was several months ago for another outage and they couldn't find the node we are on and was supposed to get back to us.  NO WORD & that w

We have call forward set up on our phone line, however we have two issues that support has not been able to resolve yet.1.  calls are set to ring on phone line 4 times before forwarding to assigned cell phone - however, both the office phone and the cell phone ring consecutively from 1st ring2.  pho

Trying to login the admin tool of our "CBR-T" Comcast Business router. The default login does not work: [Removed: Personal Information] Can the password be reset to this default please? Thanks Account number: [Removed: Personal Information]

Lately I have been having trouble logging in to the new Digital Voice web page (https://businessvoice.comcast.net/). When the new page forst launched, I was able to log in with my phone number and voicemail PIN. Now, I just keep getting stuck in a loop asking me for my login info. I tried logging in

Is there a way to clock certain incoming numbers?  We keep getting spam calls from a few very specific numbers.  I know I've done it at home in the past.   I looked at the Manage Call Security and Privacy page and none of those options are what I'm looking for.

When a call is incoming my VoiceEdge app will show it, but I don't hear any ringing. When I pick up the call, I cannot hear the caller. They can hear me just fine. I have adjusted the settings and sound settings to ensure that my headset and microphone are selected as the input and output devices

How do we update / change the caller ID display name?  When we call from our Comcast voice lines, those we are calling receive the name of a retired employee on the caller ID.  We would like to update the caller ID display name to just display our company name.

When I click the "Manage Website" link in the "My Website Business" page, I get the following error in the browser: HTTP ERROR: 404Not FoundRequestURI=/sp/ACS.saml2Powered by Jetty:// Any solution?? Thanks,Brian

We're getting incorrect DNS responses. I have 5 static ips.  My systems all use Google (8.8.8.8 and 8.8.4.4)  for DNS resolution.  However, the gateway router uses Comcast DNS (75.75.75.75, and 75.75.76.76)  There seems to be no way to change the DNS used on the router.  We

Our location recently got an automatic upgrade of our upload bandwidth and speed as the "next gen" project rolled out in our location. We have the standard plan with 100 Mbps down so we enjoyed the bump from 25 Mbps upload to 100 Mbps upload. Then we got and installed a modem on the list of compati

I need a copy of Comcast W9 to submit payment

Good day, Comcast's field tech just finished replacing our gateway, and porting our primary phone line over to it. With that said, I trust the "backup" battery in the new gateway about as far as I can throw my minivan. With this in mind: I'd like to power the gateway from our in-house battery plan

Greetings- We are hosting our own email server and are in need of a PTR Record. Any assistance would be greatly appreciated. Thanks!

The walls they are putting around account management and support! Even my Enterprise and Business reps can't get through it. They also can't help me with billing issues anymore. I have to call in to make changes to my account, so why do I need a rep? At least CL doesn't pretend to care. For decades