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I am also being blocked (not by Comcast) but by UCEPROTECTL2 blacklist

My email with comcast.net is working fine. But for some reason UCEPROTECT has decided to block all (at least every address I've tested) the entire 50.128.0.0/9 subnet, which unfortunately includes my little /28 subnet.  I've contacted, as best I can, UCEPROTECTL2 and their only offerring is fo

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175

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Comcast Business IVR is pushing me to Lumen/CenturyLink

The walls they are putting around account management and support! Even my Enterprise and Business reps can't get through it. They also can't help me with billing issues anymore. I have to call in to make changes to my account, so why do I need a rep? At least CL doesn't pretend to care. For decades

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17

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Caller ID Control

Is there a way for me to control how Caler ID on Outgoing calls shows up?

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3K

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Ciena 3903 to Cisco Firepower 1120 for Comcast Enterprise circuit

Hello! We recently got a Comcast Enterprise circuit installed. I received from Comcast the information regarding the Layer 3 IP info and the usable IP info, but I've never set up a circuit of this type and we were left with no instructions on how I should configure my Firepower 1120 to receive the c

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14

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My Account Portal Is Showing a Pending Order After Installation

I have recently had internent, tv and phone installed, but in my portal, I just see "Pending order" and some information on an installation checklist, order summary and how to understand my bill.  I would like to manage my account including change my Wireless Network Name and Password as well as set

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4.9K

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Closed

Samsung Smart TV can't reach the internet

Hi we have comcast business internet the 150mbps package.A cisco DPC3941B HW Rev 1.0 (that i haven't been able to see connected devices on for months! uhg! pain in the rear)Samsung MU6290 Smart TV (with the latest firmware and manually defined 8.8.8.8 or 75.75.76.76 or 8.8.4.4 dns) The smart tv work

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15.4K

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Block certain incoming numbers?

Is there a way to clock certain incoming numbers?  We keep getting spam calls from a few very specific numbers.  I know I've done it at home in the past.   I looked at the Manage Call Security and Privacy page and none of those options are what I'm looking for.

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7.6K

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Ubiquiti UCI compatible with static IP plans?

Ubiquiti announced their brand new UCI cable modem is compatible with Comcast Business. https://store.ui.com/us/en/pro/products/uci But, is it compatible with static IP plans? Thanks!

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525

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lost router password

Hi, I don't have my business router username/password, or I fat-fingered it upon entry. Could I get a remote reset for that? This is a newer model, minus the Reset button.

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81

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Call Forwarding when client reaches voicemail

Hello! Is there a way that a client can remove themself from a voicemail box if they want to talk directly to a different individual. I am thinking, if they reach someone's voicemail they can press '0' to be redirected to receptionist or different extension.

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50

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Official Solution

Unblocking bttn.io Domains

Hi, Creator links are being blocked sporadically on Comcast Business for the domain bttn.io. These are not Ads but are links that take shoppers into retail apps/sites much like bit.ly. Can the Comcast team advise on a resolution to this issue?

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266

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What is the procedure to remove the pots lines from the Arris model TM 608g voice modem

I have an Arris voice modem tm608g. I need to return it to Comcast. It has several pots telephone lines attached. How do you remove the pots lines from the modem?

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51

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Want Corporates Email To File A Formal Complaint About Business Class Service

I am beyond livid at this point. The constant run around the constant it's not us it's you or never following up is getting really old.  Last visit was several months ago for another outage and they couldn't find the node we are on and was supposed to get back to us.  NO WORD & that w

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601

5

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Closed

Do Comcast Business subscribers get any of the Peacock TV "Premium" Services

I understand that Xfinity consumers get access to Peacock TV Premium services. Do Comcast Business customers enjoy the same privilege?

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829

2

Official Solution

Closed

Need routing fixed

I have 13 usable static IP addresses. Last night all was well. This morning, half of them aren't routed anymore. Traceroute out dies one hop past the gateway. Traceroute in from another network dies inside Comcast's network. The other half still work OK, but I have important servers on the half tha

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139

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Official Solution

Algo 8180 For Paging

I'm trying to set up an Algo 8180, the ringer works, but I can't figure out how to page to it.

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86

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Official Solution

DNS lookup returning wrong ip's

We're getting incorrect DNS responses. I have 5 static ips.  My systems all use Google (8.8.8.8 and 8.8.4.4)  for DNS resolution.  However, the gateway router uses Comcast DNS (75.75.75.75, and 75.75.76.76)  There seems to be no way to change the DNS used on the router.  We

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325

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Closed

rDNS setup

Looking for a support staff who knows what rDNS is. I got 13 static ip address the other day and spent 5 phone calls 30-60 minutes each talking to some accent support staff who's trying really hard to undertand what rDNS is. They kept say you need to call your domain provider to set that up. 

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153

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Not allowing changing of Business Internet plans. (Downgrade) How is this legal?

My promotion period ended for our Business Internet 200 Standard and have been trying to downgrade to Business Internet Standard 100 unsuccessfully to the point Im ready to drop Comcast altogether for an alternative provider. I called two days ago requesting the downgrade. After the CSR tried to

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358

4

Accepted Solution

Create New Comcast Business Email Address

I need to create a new comcast email address with the use of @comcast.net.  The business cards have already been printed. I cannot figure it out....:( Can someone please assist?   🙂

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12.7K

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