I would like to simply upgrade my current business plan to a higher tier without signing a new contract or dealing with a sales agent trying to upsell me to new services I do not need. I have been a faithful customer for years, yet all online paths lead to the same screen, requesting a callback from

I have been waiting for Copper Flats Q1 2024 Revenue share check since 5/2024. The Team in charge of this has become completely unresponsive, I need a response to provide my corporate team, as they are also reviewing the CB renewal contract as well at this time.

Hello, I have a new account which was hooked up last week. When I go to the Manage Account -> Bills page I'm shown my bill Summary. When I attempt to click the View or pay bill link here:     The cursor renders in text selection mode rather than the normal link cursor. Clicking

My business, New Community Covenant Church, is a tax exempt church.  I would like to submit my tax exempt paperwork to Comcast so that it can be applied to our account so that the taxes are taken off of our bill.  Can you please tell me where to submit that information?   Thank you,  Sarah Ekstrand

I too cannot view my bill. All I have is 'installation is scheduled' even though I was installed about 2 weeks ago.

Is there a way to clock certain incoming numbers?  We keep getting spam calls from a few very specific numbers.  I know I've done it at home in the past.   I looked at the Manage Call Security and Privacy page and none of those options are what I'm looking for.

My email with comcast.net is working fine. But for some reason UCEPROTECT has decided to block all (at least every address I've tested) the entire 50.128.0.0/9 subnet, which unfortunately includes my little /28 subnet.  I've contacted, as best I can, UCEPROTECTL2 and their only offerring is fo

The walls they are putting around account management and support! Even my Enterprise and Business reps can't get through it. They also can't help me with billing issues anymore. I have to call in to make changes to my account, so why do I need a rep? At least CL doesn't pretend to care. For decades

Is there a way for me to control how Caler ID on Outgoing calls shows up?

Hello! We recently got a Comcast Enterprise circuit installed. I received from Comcast the information regarding the Layer 3 IP info and the usable IP info, but I've never set up a circuit of this type and we were left with no instructions on how I should configure my Firepower 1120 to receive the c

I have recently had internent, tv and phone installed, but in my portal, I just see "Pending order" and some information on an installation checklist, order summary and how to understand my bill.  I would like to manage my account including change my Wireless Network Name and Password as well as set

Hi we have comcast business internet the 150mbps package.A cisco DPC3941B HW Rev 1.0 (that i haven't been able to see connected devices on for months! uhg! pain in the rear)Samsung MU6290 Smart TV (with the latest firmware and manually defined 8.8.8.8 or 75.75.76.76 or 8.8.4.4 dns) The smart tv work

Ubiquiti announced their brand new UCI cable modem is compatible with Comcast Business. https://store.ui.com/us/en/pro/products/uci But, is it compatible with static IP plans? Thanks!

Hi, I don't have my business router username/password, or I fat-fingered it upon entry. Could I get a remote reset for that? This is a newer model, minus the Reset button.

Hello! Is there a way that a client can remove themself from a voicemail box if they want to talk directly to a different individual. I am thinking, if they reach someone's voicemail they can press '0' to be redirected to receptionist or different extension.

Hi, Creator links are being blocked sporadically on Comcast Business for the domain bttn.io. These are not Ads but are links that take shoppers into retail apps/sites much like bit.ly. Can the Comcast team advise on a resolution to this issue?

I have an Arris voice modem tm608g. I need to return it to Comcast. It has several pots telephone lines attached. How do you remove the pots lines from the modem?

I am beyond livid at this point. The constant run around the constant it's not us it's you or never following up is getting really old.  Last visit was several months ago for another outage and they couldn't find the node we are on and was supposed to get back to us.  NO WORD & that w

I understand that Xfinity consumers get access to Peacock TV Premium services. Do Comcast Business customers enjoy the same privilege?

I have 13 usable static IP addresses. Last night all was well. This morning, half of them aren't routed anymore. Traceroute out dies one hop past the gateway. Traceroute in from another network dies inside Comcast's network. The other half still work OK, but I have important servers on the half tha