What is the procedure to remove the pots lines from the Arris model TM 608g voice modem

I have an Arris voice modem tm608g. I need to return it to Comcast. It has several pots telephone lines attached. How do you remove the pots lines from the modem?

Responses

Accepted Solution

Comcast_Benjamin

Official Employee

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37 Messages

9 months ago

@numbersguy Hello! Thank you for reaching out to us here on our Business Forum. Where you see the phone lines the housing is essentially like a clip, you should be able to push them up to release the lines.

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numbersguy

New Contributor

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8 Messages

9 months ago

Thank you for your quick response.

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Comcast_Benjamin

Official Employee

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37 Messages

9 months ago

@numbersguy Happy to help! If you still need any assistance, please don't hesitate to reach out as needed. Have a great Monday!

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