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New Contributor

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8 Messages

Monday, April 8th, 2024 1:14 PM

What is the procedure to remove the pots lines from the Arris model TM 608g voice modem

I have an Arris voice modem tm608g. I need to return it to Comcast. It has several pots telephone lines attached. How do you remove the pots lines from the modem? 

Accepted Solution

Official Employee

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25 Messages

2 months ago

@numbersguy Hello! Thank you for reaching out to us here on our Business Forum. Where you see the phone lines the housing is essentially like a clip, you should be able to push them up to release the lines.

New Contributor

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8 Messages

2 months ago

Thank you for your quick response.

Official Employee

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25 Messages

2 months ago

@numbersguy Happy to help! If you still need any assistance, please don't hesitate to reach out as needed. Have a great Monday!