
Business VoiceEdge ®
A cloud-based, virtual PBX service loaded with calling features
New problem solver
•
17 Messages
Friday, September 6th, 2019 12:00 PM
Caller ID Control
Is there a way for me to control how Caler ID on Outgoing calls shows up?
Question
•
Updated
2 years ago
2.6K
2
0
Responses
Accepted Solution
tgrwa
New problem solver
•
17 Messages
4 years ago
Fo those that care -
Caller ID is controlled at the Business VoiceEdge User portion of teh portal. Select Change Phone in the upper right. Select the Change Phone pull-down. Select Manage Settings and edit the Caller ID setting.
Also, our business phone was setup to only show our company name. This is a setting that Comcast needs to set.
2
0
ComcastBiz_Support
Administrator
•
261 Messages
4 years ago
Hey there jandrews_TGRWA! Appreciate you taking the time to post about your outgoing caller ID. I'd be happy to take a look into your request ot update what shows there. First thing I'll need to do is access your account to make any changes to your voice services.
Please send me a private message with your full name, address, and account number so I can authenticate your account and get started. Please also include your 4 digit voice pin number--- I'll need that to make any voice service changes. If you click my name "ComcastBiz_Support", you'll see another link on the next page to send me a private message if you're currently logged it.
Thanks!
Ken
0
0