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Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
New Member
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3 Messages
Saturday, March 2nd, 2024 7:03 PM
Unblocking bttn.io Domains
Hi,
Creator links are being blocked sporadically on Comcast Business for the domain bttn.io. These are not Ads but are links that take shoppers into retail apps/sites much like bit.ly.
Can the Comcast team advise on a resolution to this issue?
Question
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Updated
5 months ago
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Responses
Official Solution
Comcast_MichaelC
Official Employee
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32 Messages
6 months ago
Hello, @aprudh1234! Thanks for reaching out to us on the business forums! I apologize to hear of the issues you are having with these links being blocked. At this time you might want to try reporting this to our security team for further review by going to https://spa.xfinity.com/report and selecting the option "I can't reach a website I want to go to" and fill out the form. You should get a response back within 72 hours about the link and if they are blocked or not.
(edited)
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Comcast_Aldrik
Official Employee
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23 Messages
6 months ago
Hello again @aprudh1234! Have you had a chance to reach out to our security team?
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