Comcast Business Support Community

Moving Home Business

Hi, I need to schedule moving my home business internet (no phone or tv) service to another home that is within Comcasts service area. My question is how do i do this with minimal down time? I run backup servers from home and have 5 static IP's. Can I call comcast and get them to flip a switc

Thanks for the fast reply Abbie, unfortunately the link you posted isn't working. I tried https://comca.st/3BgtlaV and https://comca.st/3BgtlaV;

Moving Home Business

Hi, I need to schedule moving my home business internet (no phone or tv) service to another home that is within Comcasts service area. My question is how do i do this with minimal down time? I run backup servers from home and have 5 static IP's. Can I call comcast and get them to flip a switc

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Moving Home Business

Hi, I need to schedule moving my home business internet (no phone or tv) service to another home that is within Comcasts service area. My question is how do i do this with minimal down time? I run backup servers from home and have 5 static IP's. Can I call comcast and get them to flip a switc

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Unacceptable Service Interruption

Twice in the last 2 weeks, my Comcast Business service has been intermittent or out. Cannot reach a live human at customer service and I get no warning until my system starts crashing or stalling. I am a lawyer who works from home and this is totally unacceptable. I want a refund for service thro

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Cisco DPC3941B Gateway randomly resets itself, many times during the work day.

Our gateway just restarted itself at 8:30am, it did it 2 days ago during the work day as well. Thankfully it comes right back up after about 5 minutes, but we run web servers and have employees on this connection, i don't understand why it keeps restarting itself. It is plugged into a very nice ap

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alternate gateway?

Is it possible to purchase a more business quality gateway that will work with comcast business internet (i have static ip's too)? i'm looking for something with more robust firewall capabilities (cidr blocking/country code blocking) and the cisco DPC3941B gateway has given me a lot of issues (slow

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Samsung Smart TV can't reach the internet

Hi we have comcast business internet the 150mbps package.A cisco DPC3941B HW Rev 1.0 (that i haven't been able to see connected devices on for months! uhg! pain in the rear)Samsung MU6290 Smart TV (with the latest firmware and manually defined 8.8.8.8 or 75.75.76.76 or 8.8.4.4 dns) The smart tv work

Hi dacosta, to update my issue, it actually turned out to be a firmware update that samsung came out with that fixed it for me. Comcast was nice enough to come out and swap out my gateway (it was having another issue as well) and the tv did work for

Samsung Smart TV can't reach the internet

Hi we have comcast business internet the 150mbps package.A cisco DPC3941B HW Rev 1.0 (that i haven't been able to see connected devices on for months! uhg! pain in the rear)Samsung MU6290 Smart TV (with the latest firmware and manually defined 8.8.8.8 or 75.75.76.76 or 8.8.4.4 dns) The smart tv work

Just in case someone searches these forums in the future with the same problem. In my particular case, Comcast_Phil checked over a lot of things and my gateway was misbehaving, so he had a comcast tech come out and replace the gateway. That did the

Samsung Smart TV can't reach the internet

Hi we have comcast business internet the 150mbps package.A cisco DPC3941B HW Rev 1.0 (that i haven't been able to see connected devices on for months! uhg! pain in the rear)Samsung MU6290 Smart TV (with the latest firmware and manually defined 8.8.8.8 or 75.75.76.76 or 8.8.4.4 dns) The smart tv work

Sent, i appreciate it Phil.