Comcast Business Support Community

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End of Contract/Promo Insane Cost Increase

Hello, We have upwards of 40 Comcast Business accounts, most of which are out of contract, month-to-month. Some of these accounts have been out of contract for many years. Starting this last month, we are seeing some of these bills double or even triple in cost. Upon investigation, we see that a pr

U

The fact that you edited two words that aren't swear words, but still have yet to comprehend the message goes to show how out of touch Comcast Business is.

U

End of Contract/Promo Insane Cost Increase

Hello, We have upwards of 40 Comcast Business accounts, most of which are out of contract, month-to-month. Some of these accounts have been out of contract for many years. Starting this last month, we are seeing some of these bills double or even triple in cost. Upon investigation, we see that a pr

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End of Contract/Promo Insane Cost Increase

Hello, We have upwards of 40 Comcast Business accounts, most of which are out of contract, month-to-month. Some of these accounts have been out of contract for many years. Starting this last month, we are seeing some of these bills double or even triple in cost. Upon investigation, we see that a pr

69

1

0

U

Enough with the Franchisee's Already!!!

Bought 7 properties; 1 had CL, 4 had Comcast Business, and 2 had Xfinity. Closed the CL account easily (wow!), migrated the Comcast Business accounts without issue. Now come the franchisees. Comcast Business, even Enterprise reps, can't cross the sacred franchisee line. Only recourse, deal with fran

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Enough with the Franchisee's Already!!!

Bought 7 properties; 1 had CL, 4 had Comcast Business, and 2 had Xfinity. Closed the CL account easily (wow!), migrated the Comcast Business accounts without issue. Now come the franchisees. Comcast Business, even Enterprise reps, can't cross the sacred franchisee line. Only recourse, deal with fran

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U

Comcast Business IVR is pushing me to Lumen/CenturyLink

The walls they are putting around account management and support! Even my Enterprise and Business reps can't get through it. They also can't help me with billing issues anymore. I have to call in to make changes to my account, so why do I need a rep? At least CL doesn't pretend to care. For decades

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Neither of these responses showed that they even read the post or my responses. You'd be able to see those, but they deleted them like I'm sure they will do with this one. Time to call... <shiver> ... CenturyLink.

U

Comcast Business IVR is pushing me to Lumen/CenturyLink

The walls they are putting around account management and support! Even my Enterprise and Business reps can't get through it. They also can't help me with billing issues anymore. I have to call in to make changes to my account, so why do I need a rep? At least CL doesn't pretend to care. For decades

831

4

U

Comcast Business IVR is pushing me to Lumen/CenturyLink

The walls they are putting around account management and support! Even my Enterprise and Business reps can't get through it. They also can't help me with billing issues anymore. I have to call in to make changes to my account, so why do I need a rep? At least CL doesn't pretend to care. For decades

831

4

Comcast Business IVR is pushing me to Lumen/CenturyLink

The walls they are putting around account management and support! Even my Enterprise and Business reps can't get through it. They also can't help me with billing issues anymore. I have to call in to make changes to my account, so why do I need a rep? At least CL doesn't pretend to care. For decades

831

4