New Member
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8 Messages
I am also being blocked (not by Comcast) but by UCEPROTECTL2 blacklist
My email with comcast.net is working fine. But for some reason UCEPROTECT has decided to block all (at least every address I've tested) the entire 50.128.0.0/9 subnet, which unfortunately includes my little /28 subnet. I've contacted, as best I can, UCEPROTECTL2 and their only offerring is for me to send them about $25 a month to be removed from the list (less per month if I go 1 or 2 year plans.) It's a protection racket!
The information they report about my block (which EXPLICITELY states that it wasn't *MY* address causing the blacklist) is that there are only a few thousand instances that triggered the block (in an IP block with a little over 8 milliion IP addresses.)
I've contacted some helpful *real* people at Comcast, and they are working on the issue, but was wondering if anyone here has resolved this issue without paying the blackmail to UCEPROTECT.
Official Solution
Comcast_Shawn
Official Employee
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5 Messages
5 months ago
@aerodesic We appreciate the information, but I would also recommend to reach out to UCEPROTECT to see if they will unblock from their end since they are the ones that did it. My team is here if you should need any further assistance.
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Comcast_Janelle
Official Employee
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20 Messages
5 months ago
Hi @aerodesic Thank you for reaching out on the Xfinity Business Forums. We would recommend reporting to Xfinity-Service Policy Assurance. We are happy to hear you are receiving some help in progress already, this link may provide additional assistance to you.
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iatinc
New Contributor
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9 Messages
4 months ago
This was not resolved. Click "View other replies" under the last post. The OP probably has moved on from Comcast by now because email delivery is important.
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