As titled, this post is to avoid "unsolicited messages" to Comcast reps.

​Hello,​ ​I am trying to access the admin tool at ​​http://10.1.10.1/​​, but the default info isn't working. I've tried csuadmin with both highspeed and CantTouchThis. Is there a way to reset the password?​

Email shows as being sent but not being received by recipients ​my emails are not being received by the recipients. Can you please help me with this, this is a business account​

Since I see no Email address I can send this to, I guess I will post this complaint publicly.I have been a Comcast Business customer for several years and I understand that maintenance has to be done every so often, and I even understand that they choose the hours of 12am-5am to impact as few busine

Hello, Who should I contact in regard to changing our reverse DNS records? Thank you, Marc

A month ago, we upgrade or business services which in turn Comcast installed a new router. This was the worst mistake I have made in a while.  We use the service to provide guest Wi-Fi access.   All the router is supposed to do is provide internet service and DHCP addresses.  I

Am I barking up the wrong tree trying to get this to work? I have a /29 block of static IPs so am using the modem in pass through mode, not bridge mode. Edit: After putting the cga4131com in bridge mode (using dhcp ipv4 wan as required) prefix delegation works instantly. This is a breath of fr

Lately, I'd say within the past month, we've been having on and off issues with calls being dropped. Normally we chalk it up to the customer losing reception on their end, but we've had some strange occurances. For example: two customers on hold both dropping simultaneously. We've also had two repor

I need to know how to change my business account's Primary Manager account? Thanks in advance..

Im not sure if this has been talked about before. Regardless of what I try, I cannot connect to any XFinity WiFi hotspots using my business class login information. Anyone else have this problem?

As a network administrator, I want to route traffic directed to my static ip addresses to virtual machines running on a VLAN using Virtual Switch Tagging. My MTA running on a virtual machine on a VLAN can deliver mail outside of my local network.My MTA running on a virtual machine can recieve mail f

We need to access the Admin Tool but whoever set it up changed the default password and didn't document it. How do I go about resetting it?

I am asking this here since Comcast Reps will not advise on device configuration for Static IPs., so I am hoping someone can shed some light on this. I have a BWG modem (being replaced soon) and a block of 5 Static IPs, x.x.x.25 – x.x.x.29, with a "gateway IP" of x.x.x.30. Now, if I manually c

For the first time, I logged into my Comcast Business account, went to the "Manage Services", "Internet", page, and noticed a link to "View Static IP", so I clicked on it.It brings up a page that not only shows the static IPv4 addresses I know very well, but also "Static IPv6 Information", which is

I have a /56 static on Comcast Business. Recently I had a cable modem issue (as determiend by comcast) and the cable modem was replaced.  Everything is working, but I received a different /59  (still inside my /56) so I had to renumber several vlans!  How do I keep this from changing

I need a PTR for our business website email

Need help with a PTR request

I’ve run into a blocker switching from Business to Residential. After calling business support, all I need to do is activate residential service through Xfinity, then sign the voluntary disconnect form they sent me to turn off business service. My address is blocked for use on Xfinity. It says “thi

Business Class customers have contacted us asking, “What are Comcast’s name servers?  I need to know so I can use my own domain for Comcast services.”

When Comcast credited my payment to the wrong account last May, my subsequent payments were always one month late, but still early enough not to incur a late fee. As such, I was not aware of the misplaced payment until I was charged with a late payment fee several months later. That led me to resear