Subject line says it all. Looks like the monthly rate for static IP service, at least for my /28 block, went up to $44.95/month beginning in January. So, Comcast -- Why the increase? And, please, be specific. Did IANA increase their fees to you, or did the prices for buying a congress-critter or

Some details about our set up: We have a static IP block with 1 of the IPs passing through to our own router/firewall There is no network filtering or proxy inspection We have a Comcast 4G Cradlepoint connected to another port of the router/firewall for redundant connectivity When we si

Please provide us with bank information to change our payment method to ACH on accounts starting with #8. We would like to make this change asap.

I have a group of five static ip’s. I have a ptr on one and I would like to add a ptr record on another address plus open port 25.

I am having a problem on a tec cg4131com. Every time I enter information on the static route screen, I get the error "Failed. Please try again later, Gateway IP must be reachable. Netmask must match route address". it doesn't matter what is entered, the same message is displayed. The destination

Where is the WPS button?

Hi, I am trying to reset my password because I am locked out. I do not have an option on the web to reset. I am also not able to download the mobile app because it is telling me that I need a phone number assigned. I am not sure what is happening because i can reset everyone else's password. Help, I

Hi how to assign the static IP to one of my computer sever so I can open it for out of network? Currently this server has a private IP address. Thank you.

Our business website is currently hosted by comcast (single page website, uploaded/updated via FTP). Although we haven't setup an SSL certificate, Comcast seems to automatically provide a default certificate that is used by the https website. This default certificate is going to expire soon. How do

I lost the cusadmin password for comcast business router and the default "highspeed" password doesn't work. Can I please have it defaulted?

I have tried pushing TRANSFER on Polycom phone then entering 55 ext number and # and it did not work. I even tried 55 0XXX then # since we have 3 digit extension numbers. When any of this is done, I get an operator voice saying that number is not in service.

The polycom phone volume does not stay at the level you set. After the call it defaults to a lower level.  we have Polycom phones in preschool classrooms but when we have a test fire drill or intruder alert announced to all sets via paging, some teachers say they cannot hear the message. 

Does the CBRT2 modem/router support subnetting the network to support L2 vlans? Thanks in advance

We were provided a Cradlepoint wireless backup device as part of Connection Pro service by Comcast.  It works well except for one major issue.  We pay for 600mbps service and we get it when we are directly connected to the cable modem.  But when connected through the Cradlepoint, we

Here a chronology of events: 12/7/22: Called to disconnect my internet service12/7/22: Disconnect request signed and completed12/9/22: Equipment returned via UPS store12/9/22: New bill $215 posted for 12/14/22~1/13/23 (what?)12/14/22: Equipment return completed on 12/14. 12/15/22: Called 1-800-391

When using the business voice edge mobile app it appears we cannot answer a call inside the app but must use the Be Anywhere function that forwards to the cell phone. However it is impossible to tell if the incoming call is a business or personal call. Please help!

I would like to transfer/port? a phone number from a business account to a residential account. Where do I start or who do I contact?

So after much effort I had the Security Edge turned off but Comcast is still charging me $29.95. How can I remove this "feature"?

Changes that I'm making in the wifi pro configuration pages don't appear to actually be affected my modem. Any idea on how to fix that?

When using the Comcast Business app for Android… You can be on a call that originated from the Comcast Business app. When you go into the Comcast Business app you have the option to move/transfer or access to the dialer. You can then use the dialer to place an outbound call. It puts the original cal