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I’d like to cancel my services.

I’d like to cancel my services otherwise I’m going to get an attorney and sue [Edited: "Language"] you guys.

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64

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PTR Record

We need a reverse DNS PTR record setup for one of our clients.

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63

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Issue with calling certain numbers

Hello there, Whenever we call [Edited: "Personal information"] or [Edited: "Personal information"] using one of our Comcast Business Voice SIP numbers we get the message from the carrier that “600 Busy Everywhere”. I also get the same thing when calling [Edited: "Personal information"] or [Edited:

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42

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Check status of gift card

Im trying to check the status of my $1000 gift card and the link legitimately doesn't work. I've tried on 3 different phones ,a laptop and a desktop. All connected to different wifi networks.

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98

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Development APIs for account management

We are trying to find any APIs available to collect network status, utilization, billing and renewal information

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47

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Paging

After adding an ATA for an external overhead paging system, will you be able to add that extension/user as a "paging user"? Meaning will you be able to add this new seat to a paging group?

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68

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RE: Can't download bill

Hi, Where is the invoice id number on the comcast business statement?  I need it to sign into the payment center, but I do not see it on the bill.  Thanks

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77

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IPv6 Can no longer ping router / webservers inbound

What worked once before, seems to not work any more. I used to be able to ping my router and web server via IPv6 and no longer can. Router config has not changed.. but I know the software on the modem has.   I can ping IPv6 to the gateway, but not beyond that ...  any ideas? Or, has thi

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117

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Static IP and DHCP

We have a Cisco DPC3941B modem from Comcast and I needed to get a single static IP to connect to a control computer for our HVAC system so it can be monitored and controlled by an outside party. I have a network HUB connected to port 2 of the modem and 5 computers connected to that HUB.  The c

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289

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Connection flapping

My company has a Comcast internet line at 99 High Street in Boston. We've been getting repeated spates of error messages from our firewall for the past two hours, indicating that its attempts to contact 8.8.8.8 or 1.1.1.1 via the Comcast line are failing- and then succeeding a few seconds later. We'

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218

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Property Damage

I am seeking reimbursement for a water leak caused by Comcast/Xfinity at our building site located at [Edit: "Personal Information"] sometime between November 2022 through August 2023.In March of 2023 we noticed a slight increase with our water bill, but at that time it was not significant enough to

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145

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Check availability of fiber product at my address

Hello, I'm looking to check availability of the product formerly known as Gigabit Pro. Where can I do so?  Having a hard time finding a customer service rep who is able to advise. Thanks so much!

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141

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ata audio codes box to overhead paging

Our ATA audio codes box, when we dial extension 500 which is our overhead paging number, a message says your call cannot be completed as dialed. However, a separate phone into the same box will dial out. HELP

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123

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overcharged by Comcast

Comcast Business overcharged me last year. In January I got a letter stating that I have a credit of $60.81 in my account. How do I receive the payment?

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129

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ACH Instructions or 10-digit Bank ID Number

I need the ACH instructions or 10-digit bank ID number for Comcast for accounts beginning with 8

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165

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Overhead paging

When we call our overhead pager, we get a "this call cannot be completed as dialed" our ATA box is working as we thought this was our problem and other phones can call out of that box. HELP!

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68

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Card fulfillment

I want to check the status of my promotional 1000 dollar comcast business card for [Edit; "Personal Information"]?

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227

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W9 Form

Hello, I need a W9 form for: Comcast [Edited: "Personal Information"] Thank you!

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86

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February 7 Firmware Upgrade Broke IPv6

Comcast did an automatic upgrade on Feb 7, 2024 to my business class modem. Following the upgrade, the modem is rejecting all incoming IPv6 packets except those that are ESTABLISHED,RELATED.  I have both the IPv6 and IPv4 firewalls disabled in the settings, but the IPv6 firewall is apparently

Question

286

14

PTR record

Tried calling twice to get this added. I'm looking to get my rdns address updated to the hostname our mail server uses. first attempt, my static ip rdns got updated... but only contained the domain name, not the host name. second attempt, my gateway's static ip got updated... which again, had just t

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65

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