Comcast Business Support Community

URL call is disabled?

My company moved to a new address last year and we just hooked up one of the old phones that hadn't been used during that time. It shows the correct date and time but the phone icon at the date/time screen is hollow, there's no dial tone, and trying to dial anything shows a message of 'URL Call is D

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URL call is disabled?

My company moved to a new address last year and we just hooked up one of the old phones that hadn't been used during that time. It shows the correct date and time but the phone icon at the date/time screen is hollow, there's no dial tone, and trying to dial anything shows a message of 'URL Call is D

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Forward a Comcast VoiceEdge POTS line?

My company has a POTS line through Comcast in addition to our Business VoiceEdge service. Can we forward that line to another phone number? I don't have the ability to administer it through the portal.

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Forward a Comcast VoiceEdge POTS line?

My company has a POTS line through Comcast in addition to our Business VoiceEdge service. Can we forward that line to another phone number? I don't have the ability to administer it through the portal.

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How do I find my company's account representative?

My company has Comcast internet service as one of our two ISPs and we are moving to another location in the same building in a few months. How do I find out who our account representative is so I can call them and work out the details of what's going to happen and what needs to be done? (I tried ca

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How do I find my company's account representative?

My company has Comcast internet service as one of our two ISPs and we are moving to another location in the same building in a few months. How do I find out who our account representative is so I can call them and work out the details of what's going to happen and what needs to be done? (I tried ca

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Moving to a new location soon

My company has business voiceedge and we are moving to another location in the same building in a few months. How do I find out who our account representative is so I can call them and work out the details of what's going to happen and what needs to be done? (I tried calling the customer service nu

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Moving to a new location soon

My company has business voiceedge and we are moving to another location in the same building in a few months. How do I find out who our account representative is so I can call them and work out the details of what's going to happen and what needs to be done? (I tried calling the customer service nu

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Connection flapping

My company has a Comcast internet line at 99 High Street in Boston. We've been getting repeated spates of error messages from our firewall for the past two hours, indicating that its attempts to contact 8.8.8.8 or 1.1.1.1 via the Comcast line are failing- and then succeeding a few seconds later. We'

@Comcast_Krista @Comcast_Krista This is what happens when I attempt to use the Xfinity Support name. Should I be using something else?

Connection flapping

My company has a Comcast internet line at 99 High Street in Boston. We've been getting repeated spates of error messages from our firewall for the past two hours, indicating that its attempts to contact 8.8.8.8 or 1.1.1.1 via the Comcast line are failing- and then succeeding a few seconds later. We'

@Comcast_Krista Typing 'xfinitysupport' or 'xfinity support' or 'xfinity' in the To box gets me 'no such user found'. Typing 'support' gives me a list of multiple user names with Support in them.