New Member
•
5 Messages
Business to Residential for home based business no longer needed.
I am wanting to switch from Business to Residential, as my home based business is no longer doing business.
One of the issues I am having is that my phone is not currently working well, so calling the number will do no good as they could not hear me. I tried the chat option only to get the constant repeated message to call the number.
I could use the assistance before the next billing cycle occurs.
Please, contact me ASAP. Thank you.
Comcast_Alyssa
Official Employee
•
47 Messages
6 months ago
Good evening @Krucifix and thank you for reaching out regarding trying to switch your account from business to residential. Switching from a business account to a residential may require some coordination since residential and business are separate entities, but our team works with both and would be glad to assist 🙂 To start, please send a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone number listed.
2
0
Comcast_Alyssa
Official Employee
•
47 Messages
6 months ago
@Krucifix, please send us a direct message by clicking the "message" icon in the upper right corner of our forum page. Once you click on that, input our shared handle Comcast Business to send us a direct message. You may also need to sign in if you aren't already.
1
0
Comcast_Orlando
Official Employee
•
48 Messages
5 months ago
Thanks for reaching out to us I am glad were able to take care of your request please enjoy the rest of your week
0
0