Business Internet Bill Tripled

I already did that and they offered to double my current bill rather than triple it. No reason was given except "this is our current promotion." Doubling my prior bill doesn't seem like a promotion or a way to treat a customer who has been with Comcast for more than a decade. I would prefer if there was transparency and just say you are passing along PGA Players Sponsorships to business customers if that is the case. 

@user_e911f2 We would recommend reaching out to our Comcast Business Support Team directly if you are looking to possibly make changes to your current services or have additional questions or concerns in regard to marketing promotions. 

Are these Comcast responses AI generated? Comcast Tony and Comcast Benjamin didn't address my questions or concerns and directed me to call an 800 number when I already did that and had a terrible experience. 

I'm sorry we made you feel that way. We don't have those kids of details on hand here, so I wouldn't be able to confirm or deny that. The business team is definitely the place that could offer you more assistance on this particular issue. I apologize we couldn't be more helpful. 

Comcast can stop replying on here. I'll reach out on other platforms to see if someone wants to address the issue. I wanted to see if anyone else here has experienced same billing issues and practices.