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comcast business gateway (Http;//10.1.10.1) username & password

i need comcast business gateway (Http;//10.1.10.1) username & password.my modem model is smcd3g-ccr.i tried cusadmin/highspeed.massage from webpage " The login attempt failed."please, tell me how to get a my gateway username & password....thank you!!

Question

 • Equipment

124.4K

8

Accepted Solution

Official Solution

Closed

CBR-T Manual

I recently upgraded my service and I have this new CBR-T wireless router.  When first installed I did not have time to reset all my rules from my old router so I called support to get a manual on the modem.  They asked what I needed and they switched the modem to passthrough mode. I now want to use

Question

 • Equipment

13.8K

17

Accepted Solution

Comcast IP blacklisted by 1and1.com

We use smtp.w14c.comcast.net as the SMTP server for our email app (Thunderbird).  Since yesterday (it was OK befor that) our emails to a few customers have been reject by their email server.  Below is the content of the bounced message: Final-recipient: rfc822; ***@exotech-info.frAction: failedStatu

Question

 • Microsoft Services & Apps

3.7K

4

0

0

Accepted Solution

Need SMTP settings to send from Outlook / can't create comcast e-mail

I am trying to get outgoing e-mail to work using my own (non-Comcast) e-mail address through Outlook.  I saw through these forums that the outgoing SMTP server should be smtp.w14a.comcast.net.  Is that correct?  Then I just need a logon and password, and it seems like that needs to be a comcast acco

Question

 • Connectivity

4K

3

0

0

Accepted Solution

Can't access DPC3939b UI

I was changing the DPC's private lan IP to 192.168.100.1 so it wouldn't be in the 10 range (as I use the 10 range behind me router and still want to be able to access the DPC's UI and avoid possible overlap of address space. well now the DPC UI is unreachable. I did a "show IP arp gi 0/0" on my rout

Question

 • Equipment

1.6K

2

0

0

Accepted Solution

Need PTR Update

Hi, Like several others that have posted I need a PTR update for the ip address of my mail server.  It appears that gmail is now rejecting email from my server due to the failed PTR lookup.  Can you address? Thanks,Dominic

Question

 • Domain Names/Static IP

959

1

0

0

Accepted Solution

Missing domain management options?

I'd like to manage my domains, which as far as I know are hosted with Comast.  However, I don't seem to have any options in the control panels that allow me to do that.  All of the Manage Domain options are only showing me the domains and the various subdomains setup to make the hosted Exchange func

Question

 • Domain Names/Static IP

2.1K

2

0

0

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Some calls cannot reach us

We just had a switchover to Comcast business voice yesterday and ported numbers from our previous provider.  I thought all was fine, but my employer just tried to call from his house and he cannot get through.  No one is currently on the phones in our office, but when he calls, it just rings over an

Question

 • Business Voice

1.3K

1

0

0

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Changing DNS entries

We are trying to add several A records to our DNS in preparation to change the MX record.  However, the changes we are making are not being propagated.  Also, if I ping mail.mydomain.com I get a reply but there is no mail. record in the DNS table I see under my website control panel. How do I get my

Question

 • Domain Names/Static IP

8.5K

1

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0

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I want to buy some extra services from you - spend some wonga - why is it so hard?

No details of internet pricing on your business website or you have to really seek it out if its even there.  Contact customer service from within my account.  First question is how many people at my site.  Why can't you just tell me what plans you have and what prices they are?

Question

 • Customer Service

1.6K

1

0

0

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For two months my speed is abysmal

You've had techs out four times. Replaced the modem three times. Replaced the lines one time.  My speed average for today: Up: 5.5Down: .08 Wow - that's blazing speed.  Tried calling tech support. Looks like the days of 24/7 are over - now I have to call in the morning. This is rediculous. I'm payin

Question

 • Connectivity

2.2K

4

0

0

Accepted Solution

Transfer toll free number to someone else's account

We own a toll free number that we have been maintaining for our client. They have used this same number for years and now they want the toll free number transferred to their account. We are thinking they would just tell their carrier that they want to transfer the number to their account and then th

Question

 • Business Voice

2.7K

3

0

0

Accepted Solution

Call forwarding

I am trying to forward all the calls that I am unable to answer (if im out of the office) to my cell phone. I have tried the call forwarding No answer feature and it doesnt connect to my cell phone. I have also done the call forwarding always features and it does forward the calls to my cell phone.

Question

 • Business Voice

2.4K

2

0

0

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(Newbie user): How to block internet traffic to web-based chat services (yahoo, gchat, etc)?

Hi all, Apologies, I'm a non-technical manager, who wishes to restrict access to employees to web-based chat services such as yahoo web chat, gchat, msn chat, etc. Is there any way to do this through COMCAST?Thanks in advance.

Question

 • Domain Names/Static IP

1.7K

1

0

0

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Ownership Verification

I'm in the process of trying to migrate our companies email and webhosting to comcast. the first 2 steps show up as completed but step 3 says not completed. When I click on Manage domains, there is nothing listed. The CNAME is updated in our server to the correct address. Thoughts?    

Question

 • Domain Names/Static IP

1.7K

3

0

0

Accepted Solution

Shaping on 16/3 Business (Starter) Internet

I had posted this several days ago in another thread of someone who was having a similar problem, but since it has not received a response thought I would try posting it as its own thread this time. I'm hoping that someone at Comcast could have a look at this. My Internet package is supposed to deli

Question

 • Connectivity

1.9K

3

0

0

Accepted Solution

Intermittent connectivity/drops

Certain time of day, this occurs on my modem. Logs are filled with T3 timeouts and none of the people that I talk to seemed to understand that there is an issue. Had a scheduled appointment on 10/6/2018 but no one ever showed up. I just need someone to check the line outside on the pole at this poin

Question

 • Connectivity

2.2K

3

0

0

Accepted Solution

New Router, New IPv6 Range, No IPv6 service

Comcast delivered a new Cisco DPC3941B today. It worked OK for IPv4. I had to poke the interface and reboot it a few times in order to get IPv6 addresses to assign to the LAN. There was something screwed up with the IPv6 DNS information to start with. Then I disabled DHCPv6 because autoconfiguration

Question

 • IPV6

3.1K

3

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0

Accepted Solution

Another, cannot disable wifi hotspot

I've tried multiple times on different PCs, and browers to disable my company's wifi hotspot and keep getting the following page as soon as I click to turn the wifi off....  

Question

 • Business WiFi

4.1K

2

0

0

Accepted Solution

Internet Outage

Hello All, For the past month our Wifi( internet ) will go out about 5 times a day making us restart the router. Wondering why this is happening and a way so that we keep having these outages?

Question

 • Connectivity

1.7K

1

0