EverPass on X1 (Answered)

Business TV customers, especially bars and restaurants, want to provide their guests with the best sports and entertainment content during their visit. Some of these sports content is moving to streaming platforms therefore limiting or eliminating access to it via a traditional video channel lineup. In partnership with EverPass, our Business TV customers can gain access to NFL Sunday Ticket, exclusive content carried on Peacock and more.

EverPass is a subscription available for commercial establishments that provides access to premium sports content. With EverPass, you can access NFL Sunday Ticket, Peacock Sports Pass, UEFA Champions League, Prime Video sports content and more.

In partnership with Comcast Business, EverPass is now available on the X1 platform* for the start of the 2025-2026 NFL season.  Eligible X1 devices will have the EverPass app available on their system, allowing EverPass customers to stream via X1.

As this partnership is a preliminary trial, the EverPass app is only available on Xi6 devices to start.  Only customers with Xi6 devices will be able to view the EverPass app.  Inclusion of other devices will be evaluated for future use case.

Watch some of your favorite sports content directly on the X1 platform. To access the EverPass app on X1, you’ll need:

• A compatible X1 TV Box (only Xi6 devices supported as part of limited launch).
• Access to High-Speed Internet
• An EverPass Subscription

1. Select Apps from the Home screen.
2.  Navigate to the EverPass tile and select it. 

Note: You can also use a voice command such as, “EverPass” on your Xfinity Voice Remote (press and hold the microphone button) to instantly get to the app.

When you launch the EverPass app, you’ll see a button to Activate your subscription on the device. Follow the instructions on-screen to activate and start watching your premium sports content.

For existing EverPass Subscribers

1. Launch EverPass. 
2. Select Activate. 
3. You'll see two ways to sign in — Scan QR code for phone / tablet or a 4-digit code for a computer browser. Choose the option you prefer and follow the on-screen prompts.
   
   
   
   
   
   
4. After following the steps, you’re now ready to watch EverPass!

Note: EverPass is available on select devices: Xi6 only.

How can I get EverPass for my business?

EverPass subscriptions are currently sold directly from EverPass. With EverPass, you can stream premium sports content plus get the benefit of EverPass’ leading edge engagement platform. To purchase an EverPass subscription, contact EverPass at 855-596-3242 and mention code EPCOM.

How much does an EverPass Subscription cost?

EverPass offers content subscriptions tailored to your interests. You can choose to subscribe to NFL Sunday Ticket, Peacock Sports Pass or both! There is an additional Core subscription fee required for use of EverPass, which includes access to their online schedule management tool as well as additional content.  The Core subscription is complimentary for NFL Sunday Ticket subscribers for the first year.  Pricing for EverPass is dependent on commercial establishment classification and Fire Code Occupancy (FCO.) To get a quote for your business, contact EverPass at 855-596-3242 and mention code EPCOM.

I have personal subscriptions that give me access to a lot of the same content, so why would I subscribe with EverPass?

Unlike most personal streaming subscriptions, an EverPass subscription is specifically designed and licensed for use in commercial establishments.

How do games show up on the screen?

Comcast Business and EverPass have partnered to deliver your premium sports content directly to your Comcast Business video device. On your remote, press the Xfinity button which will bring up the menu. Navigate to “Apps” and you will see the EverPass app experience ready for you. Log in and start streaming your favorite teams and events. 

Alternatively, if you have the EverPass device (sold separately), once it is plugged in and connected to the internet, the screen will automatically change to your selected game when it begins. 

When the game ends, it will automatically jump to either the next game you have scheduled or your “regular” EverPass programming (consisting of your promotions & chosen entertainment channels).

I have the EverPass App on my X1 device.

If you already have an EverPass subscription, log in to your management portal and associate your X1 device to your account via the on-screen steps. If you are not yet a subscriber, call EverPass at 855-596-3242 and mention code EPCOM.

Will I be billed by Comcast Business for the subscription?

No, your subscription and services with EverPass will be managed and billed by EverPass directly.  Comcast Business is simply adding a new way to watch content you already subscribe to on the X1 platform. Any billing-related questions should be directed to EverPass.  Call EverPass at 855 787-7469, and press 2 for support or go to https://help.everpass.com/hc/en-us

What’s on the schedule?

Click here for upcoming events on EverPass.

Already have the EverPass device? Does the X1 app work if I already have an EverPass device(s)?

Yes, the X1 app streams content through the X1 platform – you would not need a physical device other than your eligible X1 device to get your subscription on that TV. However, if you already have the EverPass device, you can use that to power one TV and X1 to power another TV. 

How many TVs can one device power?

For both the app experience on X1 and the EverPass device, it depends on your A/V set-up. If you have a centralized A/V system, you can plug your device into an HDMI input, and have it run on as many TVs as you’d like as often as you’d like. If you are plugging directly into the HDMI input of a TV, you would need one device per TV.

How many streams can a device provide?

At this time, the app on X1 or the EverPass device can only show one stream at a time. That means regardless of whether the device is plugged into a central A/V system or directly into a TV, only one event can be shown at a time to the connected TV(s). You can always switch to a different event through the EverPass Manager.

What if I need or want more than one device?

EverPass has multiple options and can guide you based on your needs. Each additional EverPass device has a one-time purchase fee but does not increase your monthly subscription fee.

If I have multiple devices, can each device show a different event?

Yes, a single device can show only one stream (e.g., one game) at a time but if you have more than one device then you can personalize the content to each device, including running multiple concurrent events, all managed through the EverPass Manager.

What level of support does EverPass provide?

In addition to a robust help center with articles, videos and more on how to use the platform, EverPass provides access to their Customer Success and Support teams via email, text and phone, including on event days. Visit EverPass at bit.ly/EPCOMCAST for more information or call EverPass at 855-787-7469 and press 2 for support. 

Are there any accessibility features? 

Since EverPass is a third-party application, most of your accessibility user preferences on your X1 device will not be observed once you launch the app. EverPass allows you to enable Closed Captioning, which can be managed in your EverPass portal. 

How do I return to the main menu? 

Press the Exit, Guide, Home, or xfinity button on your remote to exit EverPass. You can also say a voice command like "Watch CNN" into your Voice Remote to exit the app. 

Can I watch EverPass content outside of the app? 

Yes. Any outlet that is connected to either an X1 device with EverPass or an EverPass device will stream your subscription content.

Note: EverPass does not provide on-site support related to installation & troubleshooting.  Comcast Business support is limited to the X1 devices and the content provided directly by Comcast Business; technicians cannot support devices purchased by EverPass.