I have been seeing multiple daily outages for several weeks now. They can last anywhere from 5 minutes to several hours. I have contacted comcast support but when I call or try to troubleshoot online there is a automated message saying there is an outage in my area and I can't troubleshoot any furth

Hi. How can I reset the cusadmin password? No one knows what it is and I need access to it? Called help desk, but they said it can take 48 hours for someone to get back to me. Thanks!

Here's an odd one. We have an HP color LaserJet MFP M283fdw Fax/Scanner/Printer. When using the regular fax line (line 2 on the comcast modem) sending a multi-page fax the machine sends one single page, and then it reboots! Every single time! But if I plug the fax into line 1 (which is our primary v

I've been tracking an issue while we've had some unusually warm weather in this area and comcast business modem & voice resetting simultaneously. (This isn't really a truck roll moment, it's more of a "hey are you guys aware of this" thing) If the temperature in this area (zip 98055) goes above 80F,

I am trying to link a new account to the other accounts I have online, but when I type in the account number it tells me that "The Account May Be Invallid". I also cannot figure out how to get through your automated phone system to speak with an actual person, which is also a little frustrating.

With recent announcement of "Cable Haunt" critical vulnerability in cable modems (https://cablehaunt.com) I am wondering what is the Comcast stand on it. What modems/gateways are affected, if any? E.g., is DPC3941B vulnerable? Thanks, Kastus

Continuing a question I started elsewhere under "Wifi" this week (and thank you for advice I received there). I figured out most, but not all, things to do for Static IP + 3939B + RV325 VPN device. My LAN-side devices connected to RV325 now have outbound connectivity to Internet. I am still trying t

I currently have a rDNS delegation for my /29 but I need to update the DNS servers that point to that zone (I'm migrating to a different secondary DNS provider) I also would like to set up rDNS delegation for my IPv6 subnet (either the /64 I'm using or the /56 that the cable modem gets, whatever I c

I recently upgraded my contract that included a new modem. The entire experience end-to-end has been a nightmare. The purpose of this post is to, along with many others, to let anyone else know thinking of voluntarily upgrading their bandwith and contract to support it, not to if you have IPV6 PD de

For over a year my Comcast-provided Cisco modem has been randomly freezing; a power cycle will bring it back, but it's an interruption that I cannot afford. The modem has been replaced once. Technicians have visited and determined that there is nothing wrong with signal strength or wiring. My intern