On Tuesday I signed a contract to upgrade my internet speed which would include Security Edge product which I did not want. I was told that it had to be on the contract but could be removed any time after the upgrade for no penalty. The upgrade fee is 29.95 and the fee for the Security Edge is 29.95

We have a bulk account with about 15 accounts under it. For some reason today, I received a past due notice for one of the accounts under the bulk account. I called into support which is the worst support on earth when you reach the call center. I was transferred 7 times, explained the issue 9 times

How can you get a call back from a human in this time zone to help you, before you just say [Edited: "Language"] us and cancel your business services?

I'd like to understand from others, or CC people whether this is normal. I would expect, in particular middle of the night, to get close to advertised speeds. If this is not normal, will a service call get it sorted out? While I would be at it, can I get my modem replaced so I can get proper DHCP6-P

We use a VOIP phone system from Mitel called MiCloud. Since day one, August of 2014, the delay we experience on phone calls has been awful. I have set up Qos settings on my router but it has not made a difference. Mitel has asked me to check with Comcast to see if they can "mark" traffic for us in o

My seervice at one home was cacelled over 9 months ago - I have confirmations and support calls over 12 times. Each time I get the 'we will get this fixed right away' then... a few later I get a bill for it. The support calls start all over again. How pathetic. Service in my new home has been fine.

My setup was completed about two weeks ago and it's been working fine until this morning. Now when I try to go to any Internet location I get an XFinity login screen that seems to indicate my modem needs to be set up. I am using my own modem, not one provided by Comcast. It worked fine for XFinity w

I have Comcast business class and I'm connecting to wifi routers to the cable modem. I have the airport time capsule hooked up directly to the modem and an edgewater 250 connected to the LAN off of that. I have 10 wifi phones running off of the edgewater & computers only on the time capsule. Should

I received this notice yesterday for the first time with 24 hrs notice only that Comcast Business admin relationship was ending. I'm not really sure what this was or if it somehow will impact my business email, licenses or Comcast hosting our business webpage. The notice includes my Organization nam

I had service disconected for resident, and had hook up for business..... for all the same reasons everyone else did...... When I did that, I failed to redirect the auto-payment funds to the new account. Now the over $300 is setting in my old account, and I have worked with 4 Comcast employes who ma