New Contributor
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11 Messages
Account closed - no reason why
We have an account at one of our locations in Bellevue, WA that had a MDTA unit and several cable cards. For some reason the service was cancelled in Feb of this year, but no one seems to be able to tell me why the service was cancelled. I have a hard time believing that the service was cancelled and no one took note of the person putting in the request. I need some assistance in finding out how this happened.
Comcast_Chelsea
Official Employee
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37 Messages
7 months ago
Hello @ittelecom, Thanks so much for taking a moment out of your day to leave a post on our business community forum. If you could send our team a direct message with your full name, the business name, and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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