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Comcast will [Edited] on disconnect

Comcast will screw business customers of 30 days of fees on disconnect. In the fine print when you disconnect it says that it is a 30-day notice so they will bill you for an additional month.  If you have another provider go to them.  Comcast has been dishonest and the ONLY reason I have

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Linked Accounts

How long does it take for a newly linked account to show up with your other existing accounts? I believe the account was linked on Monday, however I still do not see it with my other accounts.

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78

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Need ARIN.NET SWIP Update for our static IP block

Comcast Support- I have a static IP /28 block that was assigned with my Comcast Business service. I need to get this updated in ARIN, because right now, it shows that this /28 is assigned to a previous customer who is located in Bloomington, IN, and I'm located in Grayslake, IL.  This cause

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48

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Comcast TV without coaxial

I am looking at Comcast Streaming, but there is a limit of 5 tvs on that. Is there a way to increase that, as I need 8. If not, can any of the cable boxes Comcast business uses be connected through ethernet or WiFi? I do not have coax run to each location, but we do have an ethernet connection at

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82

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Business Streaming - can it be over ethernet?

I'm interested in business streaming, but read another post that says it has to come through Comcast WiFi. I will have Comcast WiFi in the same location as the TV, but I'd prefer to use ethernet to the tvs because it's already wired, and it will mean less wireless usage. Is this possible?

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24

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VoiceEdge 1.47.0 Desktop App on Mac Not Ringing/Making Sound

I'm running the VoiceEdge Desktop app on Mac (Big Sur v 11.4) and about a week ago, my app stopped ringing. It won't ring through the computer speakers or headphones. There weren't any changes to the settings or updates to the computer. I only see when a call is coming through if I happen to look ov

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54

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large comcast box on commercial property--easement/fence issue

Good morning. [Edited: "Personal Information"] has a large comcast box in the parking lot. This was installed a couple of years ago. There was an old comcast pole there & it still remains. [Edited: "Personal Information"]. The church believes this box was installed without receiving prior author

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25

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Edit Website

How do I get to my web site to edit it.

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69

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Lunch Room extension blinks when outside caller is calling

Sometimes the Lunch Room extension button (which was auto-uploaded to my sidecar) blinks as if the lunch room is calling even though it’s an outside call and the caller ID shows the outside caller (I have unplugged and rebooted, but that did not fix the issue) - please help! Note: this extension i

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51

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Consultative Transfer Fail

When an incoming call comes in and no one else is on the phone, I am able to successfully do a consultative transfer. If a second incoming call comes in, I am no longer able to do a consultative transfer if the first incoming call is still active. I am able to successfully reach the other extension

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53

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Why am I paying so much?

I've been a Comcast Business customer since 2006. I'm on one of the older Comcast Business plans (Deluxe 50 Pkg.) and I'm paying more for slower speeds that new customers are paying for faster speeds. I'm also being charged a modem rental fee for a modem I've been "renting" for 10 years. And now the

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94

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Recommended/approved phones for Voice Mobility plan?

Any recommendations on physical office phones to purchase - or phones to AVOID - for use with the Voice Mobility plan? I haven't been able to find any hardware requirments or recommendations in the forum or online so far.  

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72

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Port Speeds for CBR2-T aka CBA4332COM

I have 2gbps internet service connected to a CBR2-T modem/router. The device has 6 network ports. What speeds do these port support?  I have one connected to my 10gbps switch and the connection negotiates to 1gbps.  Do these ports support 2.5gbps or 5.0gbps? I can not find an only m

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346

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Change display name without access to portal?

Hello, The company I work for uses a total of 6 Polycom VVX 310s through VoiceEdge (I have copies of emails going over the initial setup). Over the years we have lost and gained employees, and it's got to the point where almost every employee has the incorrect display name attached to their line.

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83

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Can we assign our phone numbers to soft keys

Looking to assign our phone numbers to soft keys so when some puts a call on hold anyone can hit the soft key to pickup the call

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70

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disconnected early, horrible way to end it.

Hi, We're closing our office for good, so I had to terminate our Business Class service effective 1/31/23. I called last Thursday, 1/19, and spoke with a nice, helpful rep (Travis L. Carter was his name or pseudonym) and explained the situation. He tried, of course, to make sure he couldn't keep us

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60

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Account Closure

Add us to the list of businesses that can't close their account. Chat says you have to call, phone people say they can't do that (or they transfer me and the connection is lost.) Short of stopping all payments and sending a legal notice to pick up your equipment, how can we resolve this?

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109

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1 of 3 business lines showing in the comcast app.

I would like all 3 of my business lines to be in the app so I can use the be anywhere feature one any one of my lines. what needs to be done to make this happen?

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46

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Caller ID Is not showing changes

I have logged into Comcast and changed my Caller ID. I have waited nearly a week and it is not displaying correct ID when I call business clients.  Any ideas?

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44

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DHCP Option to push hosted Polycom phones to separate VLAN

What is the DHCP Option to push our Comcast hosted Polycom phones to a separate VLAN (50) in this case. My DHCP server is a Sonicwall since we've moved to the Azure AD. Thanks...

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