Trying to add a wifi repeater/extender to my Comcast Business network. The Wavlink repeater is blocked by the firewall when trying to connect to the modem/router. Generates the firewall log message below. I have a screen shot of the message but it doesn't look like I can add it. FW: IPV6 Input Dr

I have a Comcast CBR2 (CGA4332COM) and a TP-Link TL-SG1024DE smart switch. The switch supports link aggregation (LAG). Being that I have 13 static IPs, I would like to use LAG to connect 4 of my modem/gateway ports to the switch in tandem for a combined 4Gbps link, but when I turn LAG on in the swi

If I have "Do Not Disturb" enabled on my extension, which voicemail greeting do callers hear? Will they hear my "No answer greeting" or "Busy greeting"? This is crucial to knowing how I record those messages and I cannot find this information listed anywhere in your instructions or help documenta

Hello.Our company is using the call forwarding feature on personal phones for emergency cases.However, caller ID shows the phone numbers only. It is hard to identify a call from forwarding or something else. Please help us if anyone knows how to make that change on the VoiceEdge manager portal.Than

I have created an EC2 instance(Windows Server) on AWS environment and configured a shared drive on the instance, but I cannot map the shared drive from the EC2 instance to the local computer due to SMB port 445 is blocked. How do I proceed further on this to map the drive as alternate solution?

My bad...I didn't look at my business internet expenses since last fall. August 2022 - I was paying $95.52.  September...it was $144.35....and then up and up every month by a couple dollars until this month, Feb. 2023, it is $155.17.  Nothing changed, no faster speed...no better modem...n

My bad...I didn't look at my business internet expenses since last fall. August 2022 - I was paying $95.52.  September...it was $144.35....and then up and up every month by a couple dollars until this month, Feb. 2023, it is $155.17.  Nothing changed, no faster speed...no better modem...n

This is the second time I'm having to write this as your system deleted my first attempt. We ended our relationship in December of 2022 and your people ignored our request trying to sell us more services that we do not need nor want. We have been in contact with the 800 number five times now and

I've been a business customer for almost 10 years I think at this point. I'm looking to switch to residential service due to a change in my workload. And the fact that residential never got data caps locally. How can I go about starting this process so its same day?

Called Comcast Technical support to provision a new modem to replace the Comcast modem. The agent told me that they dont do that. I could not believe that. Can someone in Comcast technical support contact me. This should not be that difficult. I had to explain to the CSR that this is a normal proces

Has anyone seen comcast biz internet greatly slowing down transfer speeds between your site and specific other sites? (Likely by IP#) I have comcast biz internet at my main location, and have servers at two remote locations (one using AT&T, one using Centurylink). I transfer backups and other

I cannot seem to get our system to correctly forward calls to our automatic attendant after hours and during business hours on holidays. During business hours, I do not want calls going to the automatic attendant. Setting the rule for after hours seems to work fine, but when I set it for business ho

I have called in every other month for over a year now... I get a new CR number every time... they don't seem to be able to find the CR number I give them. I get the story someone will respond in 7 to 10 days.... that never happens.   I have an email from a Comcast agent "Susan [Edited: "

I am currently seeing 3 separate /56 IPv6 subnets listed under the "Static iPv6" addresses in the Comcast Business app on iPhone. Is this some sort of bug, or do I really have 3 /56's? If these are really subnets assigned to my account, what would be the recommended way to configure a downstream fir

Hello! I am trying to set up a guest wifi network from my Business Gateway and forgot my gateway username and password. Is there any way to reset them to the default cusadmin and highspeed?

Question about voicemail. If someone is leaving a voicemail and than another person calls and is directed to voicemal, will the second voicemail be recorded also? I am asking because alot of our customers are leaving voicemails but we don't seem to be getting all of them. So I am thinking maybe if

This is infuriating. I have been with comcast business for 4 years with respect to business internet. I signed up for mobile as well in November with a single line and brought my own phone. I am now unable to add a line or upgrade my phone because apparently comcast never ran my credit so its showin

I tried following the guide for connection pro 2. https://business.comcast.com/support/article/internet/connection-pro-overview When I disconnected my cable wire, my network did not fail over. I just want to confirm... I connect the WAN port on the cell box to any of the comcast router por

Hi...CAN SOMEONE PLEASE HELP ME!!   I tried to get this done the other night with the business team who told me to go to the residiential team.  Tonight, the residential team told me to go talk to the business team again!!  Grrrr.   Long story short: I have a business accou

I have been a comcast customer for over ten years and I decided to move to comcast business services for everything in our office over a year ago.  What a mistake. We have been with spotty and inconsistent or nonexistent service since January 30th, 2023. This is day 10 of having to call and ge