The walls they are putting around account management and support! Even my Enterprise and Business reps can't get through it. They also can't help me with billing issues anymore. I have to call in to make changes to my account, so why do I need a rep? At least CL doesn't pretend to care. For decades

Hello! We recently got a Comcast Enterprise circuit installed. I received from Comcast the information regarding the Layer 3 IP info and the usable IP info, but I've never set up a circuit of this type and we were left with no instructions on how I should configure my Firepower 1120 to receive the c

Hello,Comcast Business recently upgraded my download speed from 100 to up to 300. I run my own modem a TP-Link TC-7620. According to Comcast this modem is compatible with their "Business Internet 300 & 300 Plus & Below". Comcast Business Internet device compatibility | Comcast Business Suppo

Hi there, we just had a router failure and comcast replaced our Cisco router with a Technicolor CGA4332COM. Having some weirdness now. Our printer has needs a static (local) IP address.  So I reserved the proper IP with the printer's MAC address.  Seemed to work OK.  Then I got a ca

I am writing to request the removal account information from my account on Comcast Business - Official Site. My username is [Edited: "Personal Information"] To provide context, the account in question was transferred for payment purposes to [Edited: "Personal Information"] The account details are a

How do you transfer a call you answer with the be anywhere to another extensions voicemail? Dialing *55 then the ext and # does not work on the app. Also sometimes when I try to do that, It will make the call in limbo on my line even after the call has ended. It seems to mess up the entire app. Can

We finished the contruction of a new gas station , we made sure to ask the contractor to add a conduit 1.5 inch ( an inch and a half) only for the internet ,all the way from the electric pole underground to the building. And when we called comcast for the Service someone showed up from comcast to in

This has become very difficult ask. Comcast is perhaps not able to do this anymore? I simply want a reverse DNS setup for my e-mail server at my office. How can I get through your automated system and through your tier-1 support to get someone do just simply, add a reverse DNS record? It used to

All, I'm adding yet another thread on this topic, trying to get official guidance from Comcast Business regarding supported configurations. I have static v4 and v6 addresses, I have my network router set to use PD to get a /59 prefix from the Comcast supplied CGA4332 modem. My prefix changes whene

Since the end of last week, we have been unable to email comcast.net customers through our mail server, receiving an RL000003 error each time.  We've been using the same IP for years and have not had any security incidents that we are aware of.  This does not appear to be "rate l

Hello, I am trying to receive credit for an outage that occurred at my business. Please advise.

I blocked internet access to a device on our business network by clicking the x in the list of connected devices. How do I restore internet access to that device?

I cannot get nothing but 1 IP to route to any device in my network. I have a block of 5 IP. I know that this is a comcast issue because I can connect to all the devices internally. Can someone help?

Can I set all the phones in the office to DND without having to go to each phone and pick up the receiver and enter the pin?

Kylee C. / A Business Accounts Rep worked with me on the phone a while back and promised me that if I stay with Comcast both of these accounts-Voice Edge and Internet would not exceed $357.00 total including all fees and taxes. I signed the contracts you sent me and at the same time with you on the

If an employee is on the other line, and a new call comes in for the receptionist to transfer, the transfer fails.

Is there a way to pick up a call off hold without having someone transfer the call?

Is there a way to force internal calls through when someone is on DND. There are times where someone needs to block external calls but may need to accept a call internally.

Hi, I don't have my business router username/password, or I fat-fingered it upon entry. Could I get a remote reset for that? This is a newer model, minus the Reset button.

Watch out for Comcast early termination fee. They told me I dont have a contract, but if I terminate early I will have to pay the fee. That sure sounds like a bad contract to me. I've been with them since 2017, overpaying for this fake "business priority" service. The only priority I've ever gotten