Comcast Business Support Community

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Transferring calls when someone is on another line

If an employee is on the other line, and a new call comes in for the receptionist to transfer, the transfer fails.

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Transferring calls when someone is on another line

If an employee is on the other line, and a new call comes in for the receptionist to transfer, the transfer fails.

31

1

0

Program Soft Keys on Polycom VVX 311

I would like to change the soft keys on the Polycom VVX 311 that was just installed at my office today. The default admin password does not work when I log in to the phone's IP address on my web browser. How should I go about resolving this?

U

The mac address password is not working to log in the poly con site.

Program Soft Keys on Polycom VVX 311

I would like to change the soft keys on the Polycom VVX 311 that was just installed at my office today. The default admin password does not work when I log in to the phone's IP address on my web browser. How should I go about resolving this?

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2

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Program Soft Keys on Polycom VVX 311

I would like to change the soft keys on the Polycom VVX 311 that was just installed at my office today. The default admin password does not work when I log in to the phone's IP address on my web browser. How should I go about resolving this?

U

I am also having this same issue, and calling comcast support is not getting me anywhere.

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