I need to change speed in modem to allow my external Wi-Fi cameras to work

We recently moved our business address and Comcast set up a new account at the new address and canceled the old. The problem is, our logins for managing the account are linked only to the old account. I've tried to register with the new account number but receive an error - I am guessing becaus

Looking into the X1 Hospitality TV Service for a Hotel. Along with the Channels that come with X1, were are also looking to be able to connect to other services like Netflix, Hulu, Disney+, PrimeVideo, etc. We wanted to know which/what the 'streaming apps' are that are mentioned on the Info Page&nbs

One of my users found out about an hour ago that her Polycom phone was not working properly. She can hear a dial tone and the sounds of button presses when she uses it, but she is unable to receive incoming audio on a call. The volume is turned up, and the same thing happens on speakerphone calls as

One of my users tried to make an international call today from her Comcast VoiceEdge phone and couldn't get the call to work. According to the advanced settings/international calling part of the VoiceEdge portal, her number is enabled for international calling. She was able to make the same call fro

We have a Comcast Business Internet Technicolor CGA4131COM router and need to have 2 VLANS behind it. We are using CISCO switches and the two VLANS would be on separate switches. Basically I need one VLAN to be public and not have access to the other VLAN which has our servers. Someone said I should

I'm posting this question here because I don't have a regular xfinity account to log into for help, just a comcast business account. Hopefully someone can help or direct me to right place. The xfinity hotspots app on my phone (moto e 2020) won't let me sign in. I tap the option for business custo

I need a new PTR record added to my reverse zone.

I am getting ready to cancel my Comcast Services for my business both TV and internet [Edited: "Language/Inflammatory"]I called in as we are missing about 70 channels and many of the channels we do get a freezing and pixelated at times. It is a signal issue. I have now had 5 calls from COMCAST adv

We are seeing random slowness during the day on our fiber connection. D/U are in the 300/30 range but then will slow down to 58/33 or 63/33 speeds.  When the internet is slow, we're seeing traceroutes times like these: 2     2 ms     2 ms  &nb

Hi, we have 5 static IPs that we've purchased with our service. We're trying to set up NAT using one of those IPs, but for every one, our modem's admin panel gives an unhelpful, unspecific error message and says "try again..." Is there anything we need to do first before we can use our static IPs

I get a banner notification upon receipt of incoming call. I can not answer the call. DND is off, call forwarding is ON, Be Anywhere is ON, my cell phone is on the app. I used to get the calls, but it's probably been about a year since I could actually answer any of the calls via the app. A couple

Issues: 1. I was told from a comcast rep that I could get the Pixel 7 from them, save about $100 getting it through them, and that I could pay it off in full whenever I'd like, and not have to pay more to do that. He was wrong, and now I am stuck with this carrier locked cell phone for 2 years.

I'm an EDI customer and am currently advertising to 7922 a /48 of ARIN-issued IPv6 PI space. However, according to many looking glass (aside from Comcast's), I don't see it being readvertised by Comcast.  Who can I contact at Comcast to resolve this?Note - my IPv4 PI space is being readvertise

I get better support with my residential than this trash business service. Two tickets were closed by reps stating that didn't have my phone number which is complete BS as I gave it to them for the ticket.  3rd ticket it's been over 24 hrs, still active yet no call back so now once again I am

We have had to reset our comcast business modem due to extremely slow upload speeds on our network. In doing so, our static IP were removed, can someone please help in reprogramming the IP into our modem?

Comcast is surreptitiously (without notice) rebooting YOUR COMCAST BUSINESS ROUTER at random times. This regularly disrupts connections and disrupts business. Sometimes on a DAILY BASIS. Clearly, this is UNACCEPTABLE. It does not meet your claimed 99.9% up time. It also causes LOST DATA, LO

I'm not holding on the customer service phone line for 45 plus minutes to get help for what should be a simple issue. For the last week I've tried to change the caller id only to get an error message telling me to try again in 24 hours. How about since I'm on my own to figure out and fix every phon

We need a PTR record for our domain. Can someone please assist?

We recently dropped our static IP. Our self-hosted PBX cannot email our Microsoft-hosted accounts because our Comcast IP is listed on the *residential*  Spamhaus PBL. 5.7.1 Service unavailable, Client host [73.251.103.77] blocked using Spamhaus. To request removal from this list see https:/