I am moving from another ISP to your service. We noticed that without PTR RECORD, GOODGLE is rejecting my outgoing to google emails. Could you help add PTR record to my static IP address? Thanks.

I have Voice Edge App 1.54 I keep getting complaints from my users that the sound will go out where we will hear the call, the caller will not hear us. Or we will not hear the caller. Sometimes when we reset the settings it will fix it but then will revert back. We are using headsets and microphones

My company will be moving to a different floor within our building in the next twelve months. I don't have an account contact to call and ask directly; can someone reach out to us about what we need to do in order to arrange internet service on a different floor, assuming the whole building is wired

Some time ago my company needed to add my personal gmail address as a recipient for certain account-related messages. We no longer need this address to get 'your comcast business internet account is past due' emails- or any emails, really- but I can't find anywhere on the pages to which I have acces

So, I get a text and an email stating the same thing, that there's an "issue with your internet", and wanted me to schedule a tech to come out to check. I call Comcast business, and after they looked into it, they said there were issues with wiring in the area, and that it was all on the outside of

How do I call into my voicemail box to check my voicemail when I am away (without app)? I found instructions to: Call your number, wait for your greeting, press # (also tried *), enter your pin.  When i press # (or *) during the greeting it says "The voicemail system does not detect a voicemai

I am trying to get to the auto attendant on my comcast business phone and i cannot find how to access

Hello humble Texas he a major Comcast outage 6 days ago. Since then I am having problems with quickbooks. It can only be operated in single user mode. If an attempt is made to log in from another computer an error occurs. I have had an IT guy look at it and he tells me it is a DNS problem with Comca

Hi. Our APC battery backup unit has started emitting a beeping sound since yesterday. The display is showing that the battery is no longer being charged. We think the battery may need to be replaced. Please let us know what we need to do to get the process started.   Thanks.

This is now my second post, 3rd email, and 4th call attempting to get this problem resolved. I posted on here, and an error popped up, so if this is a duplicate forgive me. I am at my wits end. I need a PTR for my domain. 50.186.72.53 is the IP. My mail server is located at mail.greason.net, and the

Pings work generally fine, low latency <25 ms with the occasional ping drop. However when trying to get actual packets from a regular URL, it is very hit or miss and mostly miss.  Requiring 4-5 hard requests via the app that is asking for the url and data to hopefully finally get packets.&n

My VVX311 Polycom phone has no dialtone and has the error message "Time/date out of sync"I've tried unplugging and plugging the phone back in, unplugging and plugging the ethernet cable back in, Home>Settings>Basic >Restart Phone and 0,1,3 keypad Reboot Phone. None have worked.  

We have a billing question and you have no support email address and your chat button on your website is grayed out. I cannot work and call-in just to be on hold all day. Is there a rep on here I can DM with the information or something? SMH...

Can you guys provide me with the loyalty dept phone number and extension, somebody gave me a number [Edited: "Personal Information"] but that takes me to a general option so please provide me with their extension, thank you.

is there a test and turn-up period for an EDI? what about when going from OTT (temporarily using another provider's fiber) to the Comcast fiber?

I've had Comcast Business Internet ever since the start of COVID. Lately I've been getting a huge number of "connection reset" errors while web browsing.  Is Comcast throttling me?  I seem to recall their throttling mechanism of choice was sending out RSET packets, which would match this

Where on the comcast business page do I go to register/activate my own modem?  

How can my bar work Xfinity show the playoff games of Peacock today and tomorrow?

We have a bulk business TV account for our senior community. When a resident added services somehow Comcast began applying our business account and our payment to their credit card. We do not see the card online on our accounts to remove it. Calling comcast has been more than difficult and they indi

I have been a Comcast Business customer for MANY years, and I used to be able to login to my account and use a Website Builder to edit my website. My login email is [Edited: "Personal Information"]. My website is libertyglassco.net. The new Comcast Business website does not recognize my domain, and