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user_b608e0

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January 19th, 2024

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user_b608e0
replied to a comment on
user_b608e0
's post

1 year ago

U

We have a billing question and you have no support email address and your chat button on your website is grayed out. I cannot work and call-in just to be on hold all day. Is there a rep on here I can DM with the information or something? SMH...

U

@Comcast_Krista​ If I type Xfinity Support in the To line, it just populates the results for "support". There is no Xfinity Support option in the dropdown.

user_b608e0
followed
user_b608e0
's post

1 year ago

U

We have a billing question and you have no support email address and your chat button on your website is grayed out. I cannot work and call-in just to be on hold all day. Is there a rep on here I can DM with the information or something? SMH...

U

user_b608e0
posted a question

January 19, 2024

1 year ago

We have a billing question and you have no support email address and your chat button on your website is grayed out. I cannot work and call-in just to be on hold all day. Is there a rep on here I can DM with the information or something? SMH...

U

user_b608e0
joined community.

January 19, 2024