New Member
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2 Messages
Business Class - Connectivity issues 5 static IP
Pings work generally fine, low latency <25 ms with the occasional ping drop. However when trying to get actual packets from a regular URL, it is very hit or miss and mostly miss. Requiring 4-5 hard requests via the app that is asking for the url and data to hopefully finally get packets. Streaming is very painful, but once it starts to go, it seems to work as long as the request stays the same. Comcast modem looks to be configured correctly. I've had numerous techs out with nothing getting resolved. Does anyone else have issues with Static IP config and comcast business modem in routable mode with true static IP firewall off?
Its been a baffle for every tech that has come out to solve the problem. I will say I do believe the issue is upstream, as when a power outtage happened, my generator and UPS enabled me to stay online. Immediately, everything was blazing fast and working but as power was restored to the area, the "hit or miss" returned. Rebooting the Comcast modem does little to nothing.
Comcast_Kei
Official Employee
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28 Messages
8 months ago
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