Just looking for some heads up on this idea I have... I have two office locations for the same company in the same building. Each has a seprate Comcast Business account / service. I want to connect the two "Networks" together by running an Ethernet cable from one office to the other through the c

Test post. Please delete.

I turned in my business modem/router to an Xfinity Service Center on 2/10/23. They gave me a small register receipt at that time. They told me I could not cancel Business service at an Xfinity center, I needed to call 1-800-391-3000 to do that. I did that on 2/10/23 at 4:33pm (per cell phone records

Hello, the network hop seems to be stopping multiple websites for my company today be-397-ar01.hayward.ca.sfba.comcast.net. dre.ca.gov constantcontact.com docusign.net Other websites internal to my company. All my traces look like this and stop at hayward Tracing route to constantcontac

In my "Recents" regardless if I am on the All, Missed, Incoming or Outgoing tabs, the only thing that is in the field below is "You have no voicemails." Oddly enough, I do have voicemails.  This has been going for over a month.  I am on VoiceEdge version 1.49.0.  I have uninstalled i

​The ability for users to change their portal password is BROKEN.​ ​Please report this for repair.​ ​Thank You.​ ​Users can NOT change their password in the portal - an error is generated when the submit the change.​ ​Admins also can NOT reset a users password. The password reset email is sen

Recently the handset activation for Hunt Group Busy policy stopped working. What use to work: #51 then the Hunt group extension, and # Example #51 1234# This will busy the Hunt  group and all calls will then go to the answering service. The next morning,  #52 1234# and it would

Need help making a ptr change.

I would like to speak with someone higher up in chain to ask to please listen to my call recording ive had so many with diff agents and they all say and dont do anything but increasing my bill now i dont have mobile service . All for switching over with xfinity mobile ...i wish i never would of swit

As titled, this post is to avoid "unsolicited messages" to Comcast reps.

​Hello,​ ​I am trying to access the admin tool at ​​http://10.1.10.1/​​, but the default info isn't working. I've tried csuadmin with both highspeed and CantTouchThis. Is there a way to reset the password?​

Hello, I'm a business customer through the Comcast affiliates program. This program allowed Dell employees to sign up with Comcast business to get internet for our home.  We originally signed up around 2007 and upgraded our speed around 2017.  We would like to transition from this Comc

Email shows as being sent but not being received by recipients ​my emails are not being received by the recipients. Can you please help me with this, this is a business account​

​We have been experiencing almost daily internet outages for over three months now, despite having replaced the Comcast modem and using our own SB8200. These outages can last for as little as 5 minutes or sometimes even hours, and restarting the modem does not seem to help. Whenever we contact tech

Hello I am a Comcast Business customer of 15 years. I have always used the VM to email service. This winter, I noticed I had not received any emails of VM messages for several weeks. This has been working for over 10 years. I did notice that my VM box was quite full, so I deleted all of them. Now

I want to transition from business comcast to residential without much downtime. Is there a process that business customer needs to do to transition? thanks

​ I tried calling tech help today, and they told me that the reason that I'm getting 13.8Mbps download and 23Mbps upload is that I have 47 devices currently connected to the internet. Now, I know that after hours at the school, there are a handful of phones without active calls connected (~15) and

The business I do IT work for got a new Xfinity modem on 4/13/2023. We called for a technician to visit because the internet connection was going in and out.  He replaced the existing Xfinity modem with a new one on that date. I enabled remote management.  I set the protocol to HTTPS a

those calling me cannot hear my machine message. this is happening this week suddenly.  restarting modem does not help.

Hello, I have 2 questions: 1. Is there a way to increase the number of calls that can be viewed in the users' call history beyond 60? 2. Can I view all calls for all users as the admin on the account? I'd like to be able to search all call history for users. Thank you.