Hi. I need a reverse DNS entry made for an IP address.  Who do I contact at Comcast for this?

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This error is received when trying to login to our comcast business account Sorry! Something went wrong. We’re sorry, something went wrong. Please retry.

Hi Comcast, We used to download the bill on the website at the beginning of each month. It seems there is something wrong with the website. Please help send the newest bill to us. Thank you!

I had an rDNS delegation for the first /64 in my old ipv6 block of statics. That /56 block changed with a modem upgrade to support newer service. that rDNS delegation is still active.  I know longer control that /64, so that delegation should be removed. I'd like to get the same rDNS for the

My commercial account was recently upgraded to another plan. I have static IPs and servers at this location. Unfortunately, after this upgrade, all DNS queries fail because traffic using UDP port 53 is somehow blocked. I tried querying various nameservers, such as 8.8.8.8 (Google) and 75.75.75.75 (

We don’t have internet and need a new modem

I need a PTR record for my static ip.

I am already a business customer and on Monday upgraded to a faster speed. The sales agent told me that a refresh would be done by the end of the day. As of today, nothing has changed in terms of speed. On Tuesday I emailed her and she told me that she sees that it was upgraded on Monday. As of toda

We just had our Comcast Internet and voice mobility installed today. We purchased the Polycom VVX250 phones per their recommendation but the installer wouldn’t help set them up (as we were told he would) I tried to contact business tech support and they had no idea what I was talking about. How do w

Our refund checks continue to be sent to the incorrect address. I received an email from Mark  – Enterprise A/R Center of Excellence with Comcast Business saying they re-sent the checks (AGAIN TO THE WRONG ADDRESS). We have changed this address NUMEROUS times over the past 3 years.  Th

I have my CGA4131COM connected to my router and I reserved the IP address 10.1.10.2/24 and placed it on my router interface that my Comcast gateway is connected to. My Comcast gateway LAN interface IP address is 10.1.10.1.  I have a network configured on my router [Edited: "Personal Informatio

I have created a website for a client and it is being blocked by Xfinity - the website works on all other networks. The error I get is ' malware and phishing - the site is blocked due to known security threats' I have submitted countless website unblocking requests on the xfinity website. It says

I had a technician come out to the house because I was having issues with the wifi connection going in and out and then no internet at all. The technician checked my line outside the home and stated that I was back feeding into the cable line because of my bad electrical. He said he has seen fires b

Does comcast business backup support a satic ip?

I'm interested in switching from a Comcast business account to a residential one. I am already disconnected from the Business internet service. The account is not more active. The ticket number is [Edited: "Personal Information"]. I started that process, losing the internet from the Comcast Bussines

We have some users/devices unable to reach the Internet while connected to a private Wifi network created within the Wifi Pro portal. The problem lies within the fact that the device is unable to obtain an internal IP address via DHCP. In my situation, the majority of users have no issues. Manually

Our business closed permanently 1 weeks ago due to lack of business to cover expenses. After calling to cancel our service, I was informed there was a $599 termination fee. We have had service since February of 2023, but had the internet speed increased in Janaury 2024. The Comcast Business Service

Where do I create a Business email for Comcast

Beginning in October, 2023, I had multiple conversations with Keith about switching our five business lines from Verizon to Comcast mobile. He told me I would be eligible to receive a $150 gift card per line that was transferred. We were able to complete all of the required steps and had all of the