New Member
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2 Messages
Cannot add static route CGA4131COM
I have my CGA4131COM connected to my router and I reserved the IP address 10.1.10.2/24 and placed it on my router interface that my Comcast gateway is connected to. My Comcast gateway LAN interface IP address is 10.1.10.1. I have a network configured on my router [Edited: "Personal Information"]. When I try to add a static route on the CGA4131COM for the [Edited: "Personal Information"] network with the gateway IP address of 10.1.10.2. I receive the message "Failed, please try again later. Message: Gateway IP must be reachable. Netmask must match route address". No matter what I try I cannot enter a static route. I also cannot ping 10.1.10.2 from the Comcast gateway.
Comcast_Sheila
Official Employee
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21 Messages
2 months ago
@jsl_588 Hi there! Are you still having trouble with this?
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