Comcast Business Support Community

U

My website unblocking requests is going unanswered

I have created a website for a client and it is being blocked by Xfinity - the website works on all other networks. The error I get is ' malware and phishing - the site is blocked due to known security threats' I have submitted countless website unblocking requests on the xfinity website. It says

U

No. The site is still blocked.I have not received any communication. Is there someone whom we can escalate this to get the issue addressed? From searching the forum, it seems that progress will usually only be made when it gets escalated.

U

My website unblocking requests is going unanswered

I have created a website for a client and it is being blocked by Xfinity - the website works on all other networks. The error I get is ' malware and phishing - the site is blocked due to known security threats' I have submitted countless website unblocking requests on the xfinity website. It says

101

1

0

My website unblocking requests is going unanswered

I have created a website for a client and it is being blocked by Xfinity - the website works on all other networks. The error I get is ' malware and phishing - the site is blocked due to known security threats' I have submitted countless website unblocking requests on the xfinity website. It says

101

1

0

Engagement Stats

0

Likes Received

1

Responses

1

Conversations Followed

1

Posts

0

Accepted Solutions