‎user_14ed1e | Comcast Business Support Community

U

Cancelling website & web hosting

I wish to cancel a recurring charge on my bill that I have never used, called comcast business cloud solutions "websites & web hosting" specifically. I read the article on how to do so but when i try to log in to https://cloudsolutions.comcast.com/home I get "access denied", even though I am a b

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Cancelling website & web hosting

I wish to cancel a recurring charge on my bill that I have never used, called comcast business cloud solutions "websites & web hosting" specifically. I read the article on how to do so but when i try to log in to https://cloudsolutions.comcast.com/home I get "access denied", even though I am a b

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U

Upgraded speed but still the same

I am already a business customer and on Monday upgraded to a faster speed. The sales agent told me that a refresh would be done by the end of the day. As of today, nothing has changed in terms of speed. On Tuesday I emailed her and she told me that she sees that it was upgraded on Monday. As of toda

U

I get a bunch of Comcast_names but no Comcast_Victor or Comcast_JohnG the order reference number is [Edited: "Personal Information"] if that helps also # [Edited: "Personal Information"]on the service agreement order

U

Upgraded speed but still the same

I am already a business customer and on Monday upgraded to a faster speed. The sales agent told me that a refresh would be done by the end of the day. As of today, nothing has changed in terms of speed. On Tuesday I emailed her and she told me that she sees that it was upgraded on Monday. As of toda

U

Comcast_Victor isn't coming up. Can YOU send me one?

U

Upgraded speed but still the same

I am already a business customer and on Monday upgraded to a faster speed. The sales agent told me that a refresh would be done by the end of the day. As of today, nothing has changed in terms of speed. On Tuesday I emailed her and she told me that she sees that it was upgraded on Monday. As of toda

U

where? in the direct message in the business forum? I can direct message but there's no "Xfinity Support" coming up when i start typing it

U

Upgraded speed but still the same

I am already a business customer and on Monday upgraded to a faster speed. The sales agent told me that a refresh would be done by the end of the day. As of today, nothing has changed in terms of speed. On Tuesday I emailed her and she told me that she sees that it was upgraded on Monday. As of toda

U

https://forums.xfinity.com/direct-messaging redirects me to https://forums.xfinity.com/ I did click on the direct message icon in the business forum. However, there is no "Xfinity Support" in the drop down list.

U

Upgraded speed but still the same

I am already a business customer and on Monday upgraded to a faster speed. The sales agent told me that a refresh would be done by the end of the day. As of today, nothing has changed in terms of speed. On Tuesday I emailed her and she told me that she sees that it was upgraded on Monday. As of toda

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Upgraded speed but still the same

I am already a business customer and on Monday upgraded to a faster speed. The sales agent told me that a refresh would be done by the end of the day. As of today, nothing has changed in terms of speed. On Tuesday I emailed her and she told me that she sees that it was upgraded on Monday. As of toda

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Comcast_Gabriel