Hello! I need help setting up a PTR record on one of my static IP addresses. I did not know it was against the guidelines to send a message first so I am creating this help request here. Thank you in advanced!

Business modem ver 2 (brand new) Modem Port 5 to Ubiquity UXG-Pro gateway ISP In (no other connections on modem) Issue; WAN IP inbound to modem is not the WAN IP address forwarded to gateway. Modem in advanced Bridge mode and confirmed by Comcast install tech. I will not expose my WAN IP, so here

1st, Is 35mbps really the fastest I can upload? No other options? Currently I am having to pricing out at&t and fidium fiber for quotes. since they have way higher upload speeds. 35mbps is choking my company trying to get files to a external employee. 2nd, I am currently trying to upload 86 gig

Since I am having a very hard time trying to figure out how to make a udm pro Wireguard Vpn work through the double nat. If I put the router in pass through mode, I assume I am going to lose access to the comcast router? And if that happens is there a way for me to re access it through a direct conn

We were promised a $800 dollar gift card if we switched over to business account. We did so and once we were installed, business associates assigned to our account made a mistake and transferring in setting up our transfer to move to our new home and in doing so he close our account and then created

We just went live this week. When I receive and pick up a call with a USB headset, the pc speaker continues to ring. I have to End Task VoiceEdge to stop it from ringing. I need a fix asap.

Why am I being charged an early termination fee when my business is dissolved?

We cancelled our comcast business internet June 04, 2024, filled out the disconnect request that same day, received an acknowledgement. I paid my bill in advance to June 15, 2024. I then received a bill for services from June 15, 2024-July 14, 2024, which I did not pay because I have already paid i

I need to add a Reverse DNS entry for my IP address. I have followed the advice posted by several Comcast employees on here and sent direct messages, but nobody has responded. How can I get this done? Thank you

As of October 1, the push notifications are not working at all for myself, or any of my coworkers. Several of us have deleted the app, and re-downloaded it and installed it, and still no difference. We have gotten 2 updates since that date, neither of which solved the issue. Since it has not been co

We just got comcast phone and internet service on Wednesday and we have not been able to get calls or call out on our business phone line.

Anyone from Comcast can help me setup PTR record? Something serious wrong on your DM service. I tried DM to Comcast Business now, 2 hours and counting. 3 agents answered, but all gone after greeting and answer the a piece account information. Now I am waiting in that channel again. 

After signing into my business account yesterday on Microsoft Edge, I was prompted to confirm with a 6-digit code, and I selected to remember the browser and not ask again. Since then, whenever I try to log in again, I keep getting an error message that just says "Something happened, please try agai

For some of my users the app will not ring anymore call comes up as missed [Edited: All caps]

Just in case I need to have a public post (Read something somewhere). Not sure where my original forum account went but needing to change PTR. Sent account number, order ID and request for change of information to the shared box. Thank you!

I'm using an iPhone IOS version 18.0.1 and downloaded the most recent version of the Comcast Business App. (ver 5.13.0) and the first time I open the app, I can log in and add my cell phone name and number. I have access to all the features and it works great. But if I log out, when I try to log b

We have been experiencing an FW.WANATTACK DROP about everyday that interrupts our business internet multiple times throughout the day.  A technician came out and replaced the modem but that has not stopped the instability.  We are still seeing the FW.WANATTACK DROP in the Comcast modem lo

I just received the new shipment and would like to install this new desktop Main ext 101

Hello, I hope this message finds you well. I am reaching out to seek assistance regarding an issue with my static IP configuration. Previously, my IP address was [Edited: personal information], which was part of my designated static IP range. However, I am currently unable to ping my static IP addre

Does anyone know if anything needs to be done regarding this? I've reached out to Comcast directly with no luck. Thank you