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SMTP Authentication - Keeps forcing password change

Why does Comcast keep forcing me to change my password for my authenticated SMTP access because they detect "security issues"? This will happen at random times.  Even after I change it, it will get locked another time or two before it sticks within the first hour or so.  This is a huge i

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Xfinity mobile switch incentive fail

Currently counting the days until the end of my Comcast Business Mobile service contract. After numerous telephone calls, dating back to December, to mostly agents who seem content with simply transferring my problems on to someone else, it appears the Visa card promotion Comcast's agent offered for

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Can’t get billing to answer the phone

We’ve been trying for two weeks to get you guys to answer the phone so we can settle our billing dispute. Tell me what I need to do before you cut off my business account.

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33

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Accepted Solution

Comcast Business IVR is pushing me to Lumen/CenturyLink

The walls they are putting around account management and support! Even my Enterprise and Business reps can't get through it. They also can't help me with billing issues anymore. I have to call in to make changes to my account, so why do I need a rep? At least CL doesn't pretend to care. For decades

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Accepted Solution

Ciena 3903 to Cisco Firepower 1120 for Comcast Enterprise circuit

Hello! We recently got a Comcast Enterprise circuit installed. I received from Comcast the information regarding the Layer 3 IP info and the usable IP info, but I've never set up a circuit of this type and we were left with no instructions on how I should configure my Firepower 1120 to receive the c

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72

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TP-Link TC-7620 Download Speed never above 120Mbps

Hello,Comcast Business recently upgraded my download speed from 100 to up to 300. I run my own modem a TP-Link TC-7620. According to Comcast this modem is compatible with their "Business Internet 300 & 300 Plus & Below". Comcast Business Internet device compatibility | Comcast Business Suppo

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21

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Router not honoring blocked devices, nor reserved IP addresses

Hi there, we just had a router failure and comcast replaced our Cisco router with a Technicolor CGA4332COM. Having some weirdness now. Our printer has needs a static (local) IP address.  So I reserved the proper IP with the printer's MAC address.  Seemed to work OK.  Then I got a ca

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cct: [Edited: "Personal Information"]6 - remove from my account at https://business.comcast.com/

I am writing to request the removal account information from my account on Comcast Business - Official Site. My username is [Edited: "Personal Information"] To provide context, the account in question was transferred for payment purposes to [Edited: "Personal Information"] The account details are a

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38

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Transfering call on iphone app to ext voicemail?

How do you transfer a call you answer with the be anywhere to another extensions voicemail? Dialing *55 then the ext and # does not work on the app. Also sometimes when I try to do that, It will make the call in limbo on my line even after the call has ended. It seems to mess up the entire app. Can

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37

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New service at a new construction business

We finished the contruction of a new gas station , we made sure to ask the contractor to add a conduit 1.5 inch ( an inch and a half) only for the internet ,all the way from the electric pole underground to the building. And when we called comcast for the Service someone showed up from comcast to in

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50

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How can I get Comcast to setup a Reverse DNS Record?

This has become very difficult ask. Comcast is perhaps not able to do this anymore? I simply want a reverse DNS setup for my e-mail server at my office. How can I get through your automated system and through your tier-1 support to get someone do just simply, add a reverse DNS record? It used to

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34

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CGA4332 Static IPv6

All, I'm adding yet another thread on this topic, trying to get official guidance from Comcast Business regarding supported configurations. I have static v4 and v6 addresses, I have my network router set to use PD to get a /59 prefix from the Comcast supplied CGA4332 modem. My prefix changes whene

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41

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Problem with Mail Throttling (RL000003)

Since the end of last week, we have been unable to email comcast.net customers through our mail server, receiving an RL000003 error each time.  We've been using the same IP for years and have not had any security incidents that we are aware of.  This does not appear to be "rate l

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71

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Outage at my store all day

Hello, I am trying to receive credit for an outage that occurred at my business. Please advise.

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36

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I blocked internet access to a device. How can I retore it?

I blocked internet access to a device on our business network by clicking the x in the list of connected devices. How do I restore internet access to that device?

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53

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Nat routing is not working correctly

I cannot get nothing but 1 IP to route to any device in my network. I have a block of 5 IP. I know that this is a comcast issue because I can connect to all the devices internally. Can someone help?

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49

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Can I set all the phones in the office to DND without having to do it individually?

Can I set all the phones in the office to DND without having to go to each phone and pick up the receiver and enter the pin?

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25

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Billing Issue/ No Return Phone Call or E-Mails/ No Resolution

Kylee C. / A Business Accounts Rep worked with me on the phone a while back and promised me that if I stay with Comcast both of these accounts-Voice Edge and Internet would not exceed $357.00 total including all fees and taxes. I signed the contracts you sent me and at the same time with you on the

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38

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Transferring calls when someone is on another line

If an employee is on the other line, and a new call comes in for the receptionist to transfer, the transfer fails.

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19

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See & pick up lines without transferring

Is there a way to pick up a call off hold without having someone transfer the call?

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22

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