Hi, we have 5 static IPs that we've purchased with our service. We're trying to set up NAT using one of those IPs, but for every one, our modem's admin panel gives an unhelpful, unspecific error message and says "try again..." Is there anything we need to do first before we can use our static IPs

I get a banner notification upon receipt of incoming call. I can not answer the call. DND is off, call forwarding is ON, Be Anywhere is ON, my cell phone is on the app. I used to get the calls, but it's probably been about a year since I could actually answer any of the calls via the app. A couple

Issues: 1. I was told from a comcast rep that I could get the Pixel 7 from them, save about $100 getting it through them, and that I could pay it off in full whenever I'd like, and not have to pay more to do that. He was wrong, and now I am stuck with this carrier locked cell phone for 2 years.

I'm an EDI customer and am currently advertising to 7922 a /48 of ARIN-issued IPv6 PI space. However, according to many looking glass (aside from Comcast's), I don't see it being readvertised by Comcast.  Who can I contact at Comcast to resolve this?Note - my IPv4 PI space is being readvertise

I get better support with my residential than this trash business service. Two tickets were closed by reps stating that didn't have my phone number which is complete BS as I gave it to them for the ticket.  3rd ticket it's been over 24 hrs, still active yet no call back so now once again I am

We have had to reset our comcast business modem due to extremely slow upload speeds on our network. In doing so, our static IP were removed, can someone please help in reprogramming the IP into our modem?

Comcast is surreptitiously (without notice) rebooting YOUR COMCAST BUSINESS ROUTER at random times. This regularly disrupts connections and disrupts business. Sometimes on a DAILY BASIS. Clearly, this is UNACCEPTABLE. It does not meet your claimed 99.9% up time. It also causes LOST DATA, LO

I'm not holding on the customer service phone line for 45 plus minutes to get help for what should be a simple issue. For the last week I've tried to change the caller id only to get an error message telling me to try again in 24 hours. How about since I'm on my own to figure out and fix every phon

We need a PTR record for our domain. Can someone please assist?

We recently dropped our static IP. Our self-hosted PBX cannot email our Microsoft-hosted accounts because our Comcast IP is listed on the *residential*  Spamhaus PBL. 5.7.1 Service unavailable, Client host [73.251.103.77] blocked using Spamhaus. To request removal from this list see https:/

I recently switched to Comcast Business to run my domain, sanacacio.net. Although I set up a PTR record at my DNS provider, dyndns.com, reverse lookup is still pointing to 173-163-247-206-BusName-albuquerque.hfc.comcastbusiness.net. Please tell me how to proceed with a request to Comcast to corre

Hello, I have a CGA4332COM Technicolor gateway that is a replacement for an identical that was power cycling intermittently. The tech backed up the config on the old gateway and restored it to the replacement. Both 2.4 and 5G wifi is disabled, but the Gateway is broadcasting a SSID of XHS-ACC02A0

I had Comcast Business for 6 years. Every year it failed to deliver 99% availability or meet SLAs, but we stayed with CB because it is the only Business level provider available in our location (i.e., a monopoly). Then, in April of this year, our bill more than doubled without any advanced notice. W

Dear Sir or Madam, Due to upward price changes, the inflated cost of your services and our inability to pay these large bills, we would like to close the account. Please, send us a document to sign the termination of the contract /permanently disconnection form to my e-mail. Thank you.

I have a location with a CBR-T modem. This feeds into a Netgear switch for wired devices.  The wifi in the modem/router is turned on and shows a DHCP range of 10.1.10.2 to 10.1.10.253, with a gateway of 10.1.10.1  The devices hooked up via wire are on this network.   However, any de

We have a Comcast Gateway and a Cradle Point for Backup Internet. The setup is not correct.  If we plug 4 devices into the cradle point they get a new IP address from the Cradle Point in the 192.168.1.1 range and the comcast gateway is in the 10.1.10.1 range.  So the 4 machines are then p

Last week our wireless printers and wi-fi enabled plugs suddenly stopped working after doing just fine for months. I have reconnected one of the printers (its screen says "now connected to our network) - but my desktop that is connected via Ethernet cannot even see the printer.  Also, our lapt

I need a couple ptr records, can someone assist?

I want to create a VLAN for some of my computers and also put Comcast VOIP into this VLAN. However, the Edgewater router refuses to accept the new IP and thus not able to provision any of the phone that is connect to the new VLAN. For example, my main LAN is 192.168.1.xxx and the new VLAN is 192.16

Is there a way to access the advanced settings on a Polycom VVX311? I don't have a PIN. The last item I saw was years ago for a VVX400 series.