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Broadcom_guest ??

Seams like this is a common problem but no solution is posted. Help?

Question

 • Business WiFi

10

0

0

Help Needed ASAP

Hello,I was overcharged on my bill since signing the contract. Everyone I speak to acknowledges the issue in the bill.  I am still owed $712.09 after all this time (over 6 months).  My service is continuously cut off every day leading me to call back daily to restore services.  This

Question

 • Business WiFi

21

1

0

Overhead Paging System

I'm looking into the best way to go about this: our shop currently uses Comcast Voice with their Polycom phones. However, we're looking into some sort of option to integrate an intercom/paging system throughout the shop.  Setting up speakers in the shop, so we're able to page to the speakers a

Question

 • Business VoiceEdge ®

10

2

0

Active Account Keeps Defaulting to "Pending Order" Account - Can't Add users

When I log in to my account I first get an error (Sorry! Something went wrong.) but when I select "Please Retry" it logs into the correct account management page where I can see the balance owed, etc but *any* selection after that brings me to the service order page/account and fails after that.

Question

 • Billing & Customer Service

23

1

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Help

I paid on my bill yesterday and it's not showing up in the system.

Question

 • Business WiFi

10

1

0

Help

I paid my bill a few hours ago but still not turned back on and can't get any help...

Question

 • Connectivity

21

2

0

repair down lines

[Edited: "Personal Information"]. A large truck ripped down the comcast lines that were anchored on our back building.   We tied them off to get them off the ground but we them resecured with an anchor to the building.  A comcast repair person was here for another ticket and said the

Question

 • Forum Community

29

1

0

Contract Copies

We need copies of our contracts for multiple accounts. How can we get these?

Question

 • Billing & Customer Service

25

1

0

Request fro Non Generic PTR record

Many email messages are blocked because my static ip address returns a generic PTR record

Question

 • Domain Names/Static IP

19

1

0

Early termination charges??

I have to disconnect my service early due to moving. How do I get the early termination monthly charges waived? No other utility does anything like this when you stop service. The monthly fees are significant with a year or more left in the “contract”. I am extremely dissatisfied with Comcast’s resp

Question

 • Billing & Customer Service

51

4

0

Official Solution

Enabling SNMP on LAN Interface

I'd like to enable SNMP on the LAN interface for my CGA4131COM router. I use Site 24/7 to monitor all of my assets on the network and would like to add this one as well.

Question

 • Equipment (Modems,Gateways)

21

1

0

Change Display Name on Phone Screen

We have Polycom VVX 411 HD and recently replaced an employee. I have changed the name in the portal Directory, but it is not reflected on the actual phone display.  What else needs to be done to get the phones to show the new name?

Question

 • Business VoiceEdge ®

32

1

0

Remote desktop to multiple computers using port mapping

Using Comcast Business gateway with new service, I want to map incoming ports to remote desktop port 3389 on various computers. E.g., when I remote into xxx.xxx.xxx.xxx:3397 I want the remote desktop traffic to go to port 3389 of a specified local IP address. To connect to other computers on the LAN

Question

 • Equipment (Modems,Gateways)

24

1

0

Early termination fee and more shady adventures

I bought comcast business a few months and after the standard comcast missing the appointment then rescheduling multiple times I finally got the service installed. I hadn't made a payment because of money troubles and my account ended up with about 500$ of debt and my service was stopped. This makes

Question

 • Business WiFi

42

1

0

I have reached out

I have reached out but have gotten no where. I feel like this should be simple but when I mention cancel, I am immediately told that i have to pay this huge fine. I never intended cancelling but the fact that I cant when times are tough is not ok. I shouldn't have to sign a two year contract when I

Question

 • Business WiFi

19

1

0

Business Comcast

I am trying to Cancel my Comcast Business account. I already have Comcast for my house. I subleted my office and didnt have the finances to keep it. Now I am paying for this and im not using it. What can I do that doesnt cost a ton of money to cancel. I was really bothered that you have to sign a mi

Question

 • Business WiFi

44

1

0

No internet

Hello we have no internet and I have reset and rebooted and nothing

Question

 • Business WiFi

27

1

0

Remove SecurityEdge

I need this removed from my account. I have me own firewall and dns filtering and do not need comcast hijacking my dns.

Question

 • Connectivity

31

1

0

packet-loss at be-2312-cs03.seattle.wa.ibone.comcast.net

We have a couple Comcast Business circuits (two different locations) that both experience intermittent packet-loss throughout the day. The loss occurs at the same time at both locations. After running some MTR tests, we are seeing around 10.5% packet-loss with traffic passing through be-2312-cs03.

Question

 • Connectivity

35

1

0

What does it take to get a billing error fixed?

In June of 2021 I signed a Comcast Enterprise Services Sales Order Form to move our Business Voice Edge services to a new building, two blocks from our previous location. Our move was scheduled for August 2021. Due to delays with Comcast provisioning and ridiculous amounts of ineptitude, we final

Question

 • Billing & Customer Service

44

3

0