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New Member

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3 Messages

Thursday, June 13th, 2024 5:40 PM

error when trying to manage my business voice edge

I keep getting a error message when I click on manage my business voice edge I have reached out to support but nothing has changed.

Official Employee

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78 Messages

1 month ago

 

user_e6a834 Hi there! We are sorry to hear you are having issues accessing Voice edge on your computer. Our team knows how impoirtant it is to gain access again, so we are happy to help. Please send us a direct message with your full name, business name, full address, and phone number.

 

 

• Click "Sign In" if necessary

 

• Click the "Direct Messaging" icon in the top right corner

 

• Click the "New message" (pencil and paper) icon

 

• The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there

 

• - As you are typing a drop-down list appears. Select "Comcast Business" from that list

 

• - An "Comcast Business" graphic replaces the "To:" line

 

• Type your message in the text area near the bottom of the window

 

• Press Enter to send it

 

New Member

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3 Messages

@Comcast_Airelle​ ok did what you said

Official Employee

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78 Messages

user_e6a834 We did receive your message and repolied asking for someinfoirmation. We look forward to assisting you there! 
 

New Member

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3 Messages

@Comcast_Airelle​ how do I find where you replied too?