New Contributor
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15 Messages
How do we block spam calls?
Our main line has reportedly been getting around 20 'Unknown Caller' IDs daily for the past couple weeks. Each time, the person answering the phone picks up only to have the line hang up immediately. We also get many spam calls in addition to these hangups. What does Comcast provide as a spam filtering service for business lines?
Comcast_Nick
Official Employee
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34 Messages
5 months ago
Hey ssearles, thanks for reaching out to Comcast Business support on our forums. There are several ways of doing it. For the unknown callers, anonymous call rejection should take care of them. To activate that, lift the receiver and listen for the dial tone. Press *77 and listen for a confirmation tone that the feature has been activated. There is also selective call rejection if you have the numbers and we can also submit a ticket to block certain numbers.
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