Why do I still get a bill after I called to cancel the service early May?

I canceled my service with Comcast because I was moving to my new address and got another internet service provider. Despite this, I continue to receive bills from Comcast for the service at my old address, even if I have not lived in the old address for over a month. Even before this situation, I was not satisfied with their service, and now I feel like they are taking advantage of me. Furthermore, I have been outside of the USA for two months.

Responses

Comcast_Billie

Official Employee

•

87 Messages

3 months ago

@user_383903 Thank you for taking the time to reach out to us here on our Comcast Business Forums. I can understand the concern. While our team isn't able to assist with cancellation requests I'm happy to take a look and see how I can help.

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