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No IPv6 until there's no more IPv4?!?!

I just called support to find out when I'd be able to get an IPv6 allocation on my existing Comcast Business service since the trial is now closed.  I was informed that Comcast would not issue IPv6 addresses until all IPv4 addresses were allocated and then they'd switch. Except, of course, I (and I'

Question

 • IPV6

4K

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Not getting contracted 27/7

I have had my service for about 2 weeks and have yet to achieve 27Mbps DL.  I have spoken to 2 techs through on the phone and a tech was sent to my house today and he could find nothing wrong with the modem or the line. My upload Speeds are almost always higher than my DL speeds which are averaging

Question

 • Connectivity

4K

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Serious Connection Issues

Over the last week my business has been seriously affected by intermittent connectivity problems. On three occasions service techs have come out to our building and found that the signal on our line is too high. On each occasion the tech has changed a splitter on the line to our modem. This helps fo

Question

 • Connectivity

9.5K

29

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I Can Send Email Out But I Can Not Receive Email In

I recently received help (from comcast phone support) for setting up comcast to host my email and I was thrilled to email out.  However when I tried to reply back to my comcast business email, the email is undeliverable.  I also can not get outlook to see the email address.   I saw a post with a sim

Question

 • Microsoft Services & Apps

10.8K

6

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Billing Issues

I have called 7 times Comcast Customer Service about this billing issue!I cancel my services and they charged me $826.84 for the early termination fee. They promised me that if I get their services back they will take care of this fee. This whole situation started back in May. I decided to get back

Question

 • Customer Service

1.8K

3

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Transferring domain from GoDaddy to Comcast

What settings in Godaddy DNS Managerr need to be changed in order for me to transfer my domain to Comcast Business?  Thank you!

Question

 • Domain Names/Static IP

4.9K

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Fixed IPs / Whois / ARIN

We have a block of 5 static IP addresses on our Comcast Business account. I'd like to get things set up such that when one does a WHOIS lookup on these, our company's information is returned.Currently, the lookup returns generic Comcast information. Our DNS is hosted elsewhere (Network Solutions) an

Question

 • Domain Names/Static IP

1.6K

3

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Sharepoint Access Denied after migration

Since the migration this weekend,  access is denied for the new W14D address. We can still log into the HMC1, but cannot edit any information. When accessing the new W14D address from the Comcast Business website, I receive Access Denied. I have spoken to Comcast tech support and have been told to r

Question

 • Microsoft Services & Apps

3.2K

6

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Need to restart domain transfer procedure

Please restart domain transfer procedure.  I forgot to write down Comast "Step 5" "CNAME" Alias and Destination Domain.  Now I get error message "unable to register contact administrator etc..."

Question

 • Domain Names/Static IP

1.2K

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Online bill pay - past due with automatic payment active

My bill is past due but I set it up for automatic bill pay.   I just got into my account. If automatic payment is ON, then why is it past due?

Question

 • Customer Service

2K

1

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No Caller ID

I've been trying to get this situation resolved for over a year.  Upon upgrading to Comcast Business Class, I lost the Caller ID feature that had been working with my regular account.  My assigned account rep has been unresponsive.  From the forum comments, it looks like this is a simple matter of C

Question

 • Business Voice

3.9K

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Bad connectivity NJ 07302

It may be due to hurrican Sandy: after the outage last week, this week the comcast connectivity is very poor. The connection was down every several minutes and the speed is very slow when connected.  Anyone can take a look at the problem? Let me know if you need any further info.

Question

 • Connectivity

4.7K

7

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Just installed SB6141, Now appears that I am connecting from across country?

Hey,  I just moved off the SMC modem/router over to a purchased SB 6141.  Now whenever I use websites that detect my location it believes that I am located in South Carolina, not Minnesota.  My speed test results are also sometimes the same as with the SMC and sometimes worse.  Could this location i

Question

 • Equipment

4.3K

4

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Accepted Solution

Adding Multiple Accounts to one account landing page?

I have muiltiple locations, with muiltiple accounts with comcast. Is there a way to have one centeralized user name account when I can access all locations/accounts at a glance? Instead of making a seperate login for each location? Thanks

Question

 • Customer Service

8.6K

2

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Domain CNAME Alias Not Completed

I have tried several times over the past couple of weeks to get this to work; however, on one of the domains I am attempting to transfer it just gets stuck at step 2. Change the CNAME alias.  My other domain tranfer worked just fine.  I have tried redoing this several times and then waiting a couple

Question

 • Domain Names/Static IP

2.7K

5

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Network traffic being blocked from specific IP?

I have a friend that I am trying to game with, but the problem is that if we play anything that needs to host the server locally it never connects.  We have done a traceroute from his location to mine, and mine to his.  It seems like traffic is being dropped by comcast before it ever has a chance to

Question

 • Connectivity

2.3K

5

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I need an RDNS setup - how do I get that done for my Comcast IP?

I see lots of questions, and usually forum admins answer with a request for a direct submission, so I'm hoping that one is online and can help. Thanks

Question

 • Domain Names/Static IP

2.3K

3

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Accepted Solution

Charged for disconnected services, where to return equipment?

Hello,I keep running into dead ends while trying to resolve why we get billed for services at a location we haven't been at for 5 months. In June our small business moved across town and internet was transferred to our new location. Although we moved service has continued to be billed to our company

Question

 • Customer Service

2.3K

2

0

Accepted Solution

Can I use NETGEAR CM500 for Comcast Business Class with one static IP address?

I have got a brand-new NETGEAR CM500 DOCSIS3.0 modem and I wonder if t can save my monthly modem rental fee. NEGEAR says the CM500 is ComcastCertified and it can be configured to use a static IP address. I have tried a Motrola/Arris SB6141 after being told by a Comcast tech support it would be compa

Question

 • Equipment

2.9K

2

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Will we get the free speed doubles that residential users are getting?

http://forums.comcast.com/t5/Basic-Internet-Connectivity-And/New-Comcast-internet-speeds/td-p/1591497 Residential users are getting free bumps from 25 to 50/10!  Will us business class users on what used to be 22/5 and now is like 28/8 get an increase as well or do we get the shaft?

Question

 • Connectivity

2.8K

4

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