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setuidzero

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November 14th, 2014

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setuidzero
liked 's post

9 years ago

Nice going, Comcast. You really have it figured out, don't you? The very helpful man on the phone who assisted me with a "voluntary disconnect" neglected to inform us that we would have to pay for an additional two months of service, since we didn't give 60 days notice that we were going to cancel s

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10 years ago

Yesterday around 14:50 PST my SMC Networks SMCD3G  modem became unable to connect. I have tried the troubleshooting steps provided at http://businesshelp.comcast.com/help-and-support/internet/troubleshoot-internet-connectivity/ several times with no success.   When I browse the a

Ok, thanks train_wreck. I did try disconnecting and re-attaching the coax connection to the back of the SMC a couple of times to no avail. Nothing looked out of place when I did a visual inspection of the visible line outside, but I'm not sure where

setuidzero
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10 years ago

Yes indeed, you have completely lost sync with Comcast on the coax side of the unit.... Have you double checked that the coax cable is indeed firmly connected to the box? As well, that all coax lines inside of the building are firmly connected (at le

setuidzero
posted a question

November 14, 2014

10 years ago

Yesterday around 14:50 PST my SMC Networks SMCD3G  modem became unable to connect. I have tried the troubleshooting steps provided at http://businesshelp.comcast.com/help-and-support/internet/troubleshoot-internet-connectivity/ several times with no success.   When I browse the a

setuidzero
joined community.

November 14, 2014