Hello All, For the past month our Wifi( internet ) will go out about 5 times a day making us restart the router. Wondering why this is happening and a way so that we keep having these outages?

Is Comcast's communication lines down?.?. It is beyond reason that when a business is in need that a critical from a service provider, Comcast, they are unable to provide a timely solution. In addition, I would have to check my pulse if I were to get a response. If anyone with Comcast is so inclined

How do I either delete or reset user accounts? I'm trying to remove old employess

My service address is incorrect, but I can find no way of changing it.

We are no longer able to connect to the internet via our Comcast modem/router, even though the router can connect to the internet, and we to the router. I'm positive it is a routing issue in their network where they have our subnet pointing somewhere else. Could someone help me verify this theory? I

Good Evening, It has come to my attention that our business gateway's admin password is no longer the default one, we have no evidence of the password being changed, cusadmin - highspeed and cusadmin - CantTouchThis do not work, please reset our gateway. Thank you, Omar

I was wondering if it was possible to get some help with setting a reverse DNS pointer to map a domain name to our static IP address that we have with comcast business. I've tried calling support three times to have this done and each time I've been told it's been completed and to wait 48 hours for

I have 1 Registered Domain, and when i click manage websites, on the next page there is no edit website link, just edit/manage Domain.

Does Comcast have a Third Party modem that supports static IPs and LAN side SNMP monitoring?

Hello all, I hope this message finds you all well and living abundantly. A few days ago 5/1/2015, Magohart employees tried to access this forum. forums.businesshelp.comcast.com. When we did we received the following message. We have screen print if you would like to send us a private emial to reques

i'd love a chance to use the default credentials but i don't even get a user/pass prompt. Web browsing works fine so, the box is functional... ideas?

Please restart domain transfer procedure. I forgot to write down Comast "Step 5" "CNAME" Alias and Destination Domain. Now I get error message "unable to register contact administrator etc..."

Comcast *Business* has been *heavily* advertising the ability to setup text/email outage alerts on the Golf channel for several months. So, today I register my business account on the business portal and I can't find outage alerts setup ANYWHERE on the portal. I talked to two reps that werent even a

Hello! New customer here - after just jumping ship from another provider. I need a few PTR RRs set for some of my static IP addresses, and it seems like that's handled more here in the forum than through a ticketing system. I have four (4) to add . . . who can help me out, please? Thanks, - Christop

Are Comcast Business accounts supposed get access to xfinitiwifi Wi-Fi public access points? If so, my login is being rejected. If not, why not? Thanks.

I have got a brand-new NETGEAR CM500 DOCSIS3.0 modem and I wonder if t can save my monthly modem rental fee. NEGEAR says the CM500 is ComcastCertified and it can be configured to use a static IP address. I have tried a Motrola/Arris SB6141 after being told by a Comcast tech support it would be compa

Hello, A technician came to replace a faulty modem in our office and since the new modem our static IPs are no longer coming into our link. Called tier-1, they opened a CR with tier-2 but not getting a response after 8 hours. Is there anything we can do on our own at the modem level? Any help apprec

I'm no longer a Comcast customer, but there are still PTR records with my domain names for the IP addresses I used to have. How can I get these obsolete PTR records deleted?

Hi, my main connection with Internet is not working. I did lost phone service and internet access. I did switch on the backup connection and at least that is working. What is going on ? Thanks