Where do I go to find out about known connectivity issues for a service area?   Or should I just call customer service?

Hi there, my ipv4 rdns entries are not properly resolving any longer.  Can you either fix this or allow me to resolve my own rdns by forwarding requests to my DNS servers?   Personal customer information hidden Personal customer information hidden Personal customer information hidden Personal custom

I returned my comcast modem Dec.10, 2014 to a Comcast location, got my receipt for the returned equipment, and I was still billed for the modem on my Dec.19th bill which is due in January 2015. I don't have anymore Comcast equipment so why am I still being charged 9.95 rental fee for the modem I ret

Can someone help me out?

I created a website with the Wix sitebuilder, but I am having trouble connecting my Comcast domain to the site I created.

Hi, I need assitance please with putting my SMC D3G Gateway into true bridge mode. (Passthrough mode won't suffice for my needs.) I do not have any static IP addresses. Phone support has been of no help, and I'm not able to send a private message to Comcast_John for some reason. If someone with the

What IPv6 configuration does Comcast currently offer if you are using a single static IPv4 address, or a dynamic IPv4 address. Currently, I do have a static IPv4 /29 (5 IP addresses), and I am getting a /56 to the modem (/59 to my firewall from the modem) in IPv6. Thinking about saving some money, b

I'm in the process of moving my personal email server from 1 comcast business connection to another. Both sites use the SMCD3G. Normally, the mail server is configured directly with a static IP. However, I have noticed that, if i set it (or a router, or any device really) to an internal address with

Can not create user 2010 Outlook profile with Comcast hosted private domain. We have other PC's that have succesfully configured outlook profiles using private hosted domain.  Same machine can configure an outlook profile using Comcastbiz.net domain, but not the hosted domain. Read there is a fix, b

When handling incoming calls, the Blind (or Cold) Transfer feature stands apart from other transfer types because it sends the incoming caller’s Calling Line ID through to the intended recipient of the call.  You can leverage this BVE feature by using any of the Polycom phone models by Selecting Tr

Please reset my password on my modem, thanks. I see lots of posts like this, is there an automated method of doing this or is posting a request in the forum the best way?

Does anyone know if there is a DNS guide? I am having a terrible time getting my static IPs mapped to the hostnames. The rDNS entries have been entered and I attempted to edit my zones file for my domain name. Still can't get anything to work.

Hi, my main connection with Internet is not working.I did lost phone service and internet access.I did switch on the backup connection and at least that is working. What is going on ?Thanks

Is there somewhere that I can file a complaint?

Our Comcast remote is not connecting with the tv.  However, the volume and the all on buttons work.  any ideas?

I am trying to activate several accounts under my one business email.  I am getting error messages that the account number(s) are not correct.  Is there any way I can send someone in customer service all the accounts I need linked?  This is extremely frustrating.

We are no longer able to connect to the internet via our Comcast modem/router, even though the router can connect to the internet, and we to the router. I'm positive it is a routing issue in their network where they have our subnet pointing somewhere else.Could someone help me verify this theory? I'

I've called in about this issue, but evidently they didn't fix the problem. Aside from being bugged by snail mail to add TV I don't want, I keep getting snail mail from your sales department trying to sell me business internet. The problem is I already have business internet, and it's annoying to ge

I just attempted to retrieve messages for the first time.  I entered *99, got the system which told me I had 8 messages.  It said to play messages enter "1" which I did.  It did not recognize any entry and continued offered options until it had me enter the phone number associated with the account.

I'm experiencing extremely slow upstream speed from my local server (using Comcast business class internet) to server in either Montreal, Canada or Terre Haute, Indiana. Upstream speed is only around 50KBps-70KBps. My upstream bandwidth supposed to be 7Mbps. 1. It connects to comcast business gatewa