New Member
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3 Messages
Overcharged this month?
I noticed that my bill went up this month. I looks like an equipment fee has been added to my bill. It has been a year since we've had the service. Maybe this is an annual charge? We aren't not renting a modem from Comcast. This charge was on our first bill too. If anyone knows what this is about I would be greatful for the help. Thanks.
Accepted Solution
CC_Jacob
Official Employee
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869 Messages
10 years ago
Hello Sadhu welcome to the forum,
I'm sorry to hear about this billing issue. Can you please send me a private message with your account number so we can investigate this issue?
Thank you
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Accepted Solution
Sadhu
New Member
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3 Messages
10 years ago
Sorry I didn't reply sooner...I couldn't figure out how to see the reply but did notice that my account was adjusted so I considered the issue closed. I'm relpying now because I got an email asking if the issue was resolved, FYI. Thanks again!
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CC_Jacob
Official Employee
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869 Messages
10 years ago
Thank you for the follow up. Glad we were able to get it resolved.
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