Visitor
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5 Messages
Errors on New PRI
All calls with outside parties are full of static that begins when we hear the phone ringing (on the calling side). We are getting a lot of errors. Can someone check this out on the Comcast side please?
T1 0/1/0 is up.
Applique type is Channelized T1
Cablelength is long 0db
Description: Local Voice PRI
No alarms detected.
alarm-trigger is not set
Soaking time: 3, Clearance time: 10
AIS State:Clear LOS State:Clear LOF State:Clear
Version info FPGA Rev: 08121917, FPGA Type: PRK1
Framing is ESF, Line Code is B8ZS, Clock Source is Line.
CRC Threshold is 320. Reported from firmware is 320.
Data in current interval (388 seconds elapsed):
39232 Line Code Violations, 25542 Path Code Violations
0 Slip Secs, 6 Fr Loss Secs, 388 Line Err Secs, 5 Degraded Mins
388 Errored Secs, 382 Bursty Err Secs, 6 Severely Err Secs, 0 Unavail Secs
Accepted Solution
CC_Jacob
Official Employee
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869 Messages
10 years ago
You should be contacted by phone and if we recieve any updates we will notify you via the forum.
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CC_Jacob
Official Employee
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869 Messages
10 years ago
Hello gremadait welcome to the forum,
We have engaged our regional support team to assist with this issue.
Thank you
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gremadait
Visitor
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5 Messages
10 years ago
Thanks Jacob, do you know if they will contact me by phone or on the forum?
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gremadait
Visitor
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5 Messages
10 years ago
Thanks. I have been contacted by phone and they are working on it.
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