For some reason, I am only able to connect and get internet from IPv6 and not IPv4. THis makes the internet unusable and we cannot run our business with this. Has anyone else had this issue? I saw something about a possible dual assignment on the network. @comcast_jon can you fix? Thank you!!

I currently have a rDNS delegation for my /29 but I need to update the DNS servers that point to that zone (I'm migrating to a different secondary DNS provider) I also would like to set up rDNS delegation for my IPv6 subnet (either the /64 I'm using or the /56 that the cable modem gets, whatever I c

I have my cell number set up for Be Anywhere. I can make outgoing calls fine using the iphone. Incoming calls do not ring on the iPhone.

As of today I’m not able to access a hotspot. I was prompted to download “Xfinity.mobileconfig” which I did. I was asked to enter my log in through the browser, which I did. Now when I open the browser nothing happens. I don’t get a log in prompt, just a white screen. What can I do?

The retention department will not provide it as it is their mission to manipulate people into paying an ETF whether legitimate or not. Just a bunch of unethical bill collectors looking to make their commission, they will talk over you and tell you you are wrong. I read the contract and I know what i

We just had a switchover to Comcast business voice yesterday and ported numbers from our previous provider. I thought all was fine, but my employer just tried to call from his house and he cannot get through. No one is currently on the phones in our office, but when he calls, it just rings over and

No information exists on pricing for alternative plans of any sort. I'd like to consider upgrading my service, but specifically DO NOT WANT to speak to a human being for this. It's 2018, and theoretically, Comcast is an Internet company. Post your prices.

I'm a new Business customer. I have my main device attached to the comcast router via ethernet cable. While using Skype and other connected communications, I see the application drop frequently. I have verified that when this happens the ethernet connection has been dsconnected temporarily. I have v

In the past 3 days I am trying to get help from Comcast customer service , by lowering my monthly payment, or downgrading my service , I spoke with 3 different agents and have been told 3 different prices, they are not helping me and I am confused which one of the information is the correct informat

With whom do I talk to in regards to cancelling a contract due to military orders where I will be moving out of state? I remember talking to someone on the phone a few months back when I originally tried to cancel but was told I was too far away from my move. He mentioned an email address I could se

Hi, I am a Business customer and I have been trying to use my Business account login to access Xfinity Wifi hotspots as instructed, but it isn't working. Please help, thank you

Our phone was canceled and early contract cancelation fees waived for phone however the retention department is insisting that we pay for the internet since no issues with the internet. There were but in my phone calls I just referred to phone service. Our contract does not say anything that I can f

If an employee is on the other line, and a new call comes in for the receptionist to transfer, the transfer fails.

Also having issues with outgoing SMTP server. Cannot connect to the following server: $ telnet smtp.w14c.comcast.net 587 Trying 68.87.20.12... Connected to smtp.w14c.comcast.net. Escape character is '^]'. 554 comomta-ch2-01v.sys.comcast.net bizsmtp ESMTP server not available Connection closed by for

I need a rdns record created for one of my static ip addresses. Any help would be awesome, thank yo

I was contacted by a comcast business agent in august 2017 in response to my online inquiry to install wifi at my office. i originally wanted the basic cheapest service, but he talked me into the higher 79.95/mth service, promising a $99 install credit and a $500 prepaid visa card. i accepted. he se

First and foremost, I am a residence. In fact, I am the sole house on the street. The cable was brought into my street which is mostly industry. I was told at that time I could sign on at 69.95 per month for a two year contract for business internet at the time or pay $3000 later to have the cable b

Ok, so our migration which was to occur on Monday actually took place on Wednesday - hey what's 2 days. At any rate, perhaps I'm naive but somehow I missed that the Outlook Assistant was going to turn all of my Outlook pop connections to MS Exchange. No big deal, most of my users are still getting e