We Need a custom PTR /Reverse DNS record setup for one of our static IPs because sent mails from our domain are getting bounced back. This is per Comcast (http://postmaster.comcast.net/smtp-error-codes.php#BL000010 ) that shows: "Your email could not be delivered because your email provider is liste

No information exists on pricing for alternative plans of any sort. I'd like to consider upgrading my service, but specifically DO NOT WANT to speak to a human being for this. It's 2018, and theoretically, Comcast is an Internet company. Post your prices.

I'm a new Business customer. I have my main device attached to the comcast router via ethernet cable. While using Skype and other connected communications, I see the application drop frequently. I have verified that when this happens the ethernet connection has been dsconnected temporarily. I have v

In the past 3 days I am trying to get help from Comcast customer service , by lowering my monthly payment, or downgrading my service , I spoke with 3 different agents and have been told 3 different prices, they are not helping me and I am confused which one of the information is the correct informat

With whom do I talk to in regards to cancelling a contract due to military orders where I will be moving out of state? I remember talking to someone on the phone a few months back when I originally tried to cancel but was told I was too far away from my move. He mentioned an email address I could se

Hi, I am a Business customer and I have been trying to use my Business account login to access Xfinity Wifi hotspots as instructed, but it isn't working. Please help, thank you

Our phone was canceled and early contract cancelation fees waived for phone however the retention department is insisting that we pay for the internet since no issues with the internet. There were but in my phone calls I just referred to phone service. Our contract does not say anything that I can f

Need to know the process in which our reception should forward phone calls recieved calls to properly retain caller ID. Right now, when she forwards a call, the persona picking up the call seeing that it is coming from our receptionist - the caller ID is not passing through. Thanks, Justin.

I have a 27-second, 4.67 MB WAV file I'm trying to upload as our voicemail message but, for some reason, Comcast isn't enabling me to upload it as a personal greeting. When I click the green check button, it loads for a moment, then provides the vague answer, "Please select a valid WAV file." Does a

Also having issues with outgoing SMTP server. Cannot connect to the following server: $ telnet smtp.w14c.comcast.net 587 Trying 68.87.20.12... Connected to smtp.w14c.comcast.net. Escape character is '^]'. 554 comomta-ch2-01v.sys.comcast.net bizsmtp ESMTP server not available Connection closed by for

I need a rdns record created for one of my static ip addresses. Any help would be awesome, thank yo

I was contacted by a comcast business agent in august 2017 in response to my online inquiry to install wifi at my office. i originally wanted the basic cheapest service, but he talked me into the higher 79.95/mth service, promising a $99 install credit and a $500 prepaid visa card. i accepted. he se

First and foremost, I am a residence. In fact, I am the sole house on the street. The cable was brought into my street which is mostly industry. I was told at that time I could sign on at 69.95 per month for a two year contract for business internet at the time or pay $3000 later to have the cable b

Ok, so our migration which was to occur on Monday actually took place on Wednesday - hey what's 2 days. At any rate, perhaps I'm naive but somehow I missed that the Outlook Assistant was going to turn all of my Outlook pop connections to MS Exchange. No big deal, most of my users are still getting e

Hello, I have a business account at my residential address with just internet services. how can I switch from Business to xfinity internet and tv?

I need to know when my contract is up. It's been a few years. I am moving to ouside of Sedona, AZ and already have a symmetrical 1Gbit FTTH residential account installed there at my house from another provider. If I wanted high speed Internet here (and I did) Comcast (only provider at the time) basi

Currently, I have a sub8 with my router is set to bridge mode. I have one port connected to my pfsense box dealing with the statics. If I connect another port to my freenas box and set it to DHCP, would it be able to pull an address from Comcast? To explain, my son streams on twitch and I would like

I've been having a problem connecting my LG K8+ to my wifi. This started about a few weeks ago, when it would suddenly just drop the signal and i'd be forced to manually connect it. Now, it won't connect at all. It'll save it but won't connect. My personal phone, which is an LG G5, has no problem wh

I have an old modem that I would like to replace for Comcast business internet service. I already have the new modem. As far as registering/activating the new modem with Comcast business, can I do this process online, or must I call Comcast business? Thank you!