rDNS request

I called the 1-800-741-4141 number listed in another post and after a few transfers around I have a ticket opened to set up delegating our static IPs to dnsmadeeasy.

Hello roncronen,

Sorry for the delayed response. Has your request been completed by our phone support?

Hi Michael,

There is still an open request. I do not see that it has been completed. The reverse zone I set up on DNS Made Easy still reports it is not authorative. Can you look into this?

Thanks

Ron Cronnwett

rDNS delegatuion still not not seem to be working. A reverse DNS trace to one of my IP's ends at a Comcast DNS server. It never continues on to dnsmadeeasy.com.

If you currently have Static IP's with Comcast, we would need to set the PTR for you. 

in a previous thread you were able to help someone else provision their own rDNS

we are attempting to do same thing. did you ever get Comcast to allow you to provision your own rDNS?

I see, thanks! We did help this customer with the rDNS request form our side. We don't allow a third-party company to take over the authority for our IP's though. I apologize for any confusion. If you'd like us to set that up for you, shoot me a private message and we'll get that set up for you.

We can only set up the PTR from our side being that we are the authority for the IP. . Can you post the link on the thread you're referring to?

https://forums.businesshelp.comcast.com/t5/Domain-Names-Static-IP/Reverse-DNS-Delegation/m-p/23490