Skip to content
DanielK's profile

New Contributor

 • 

6 Messages

Fri, Sep 14, 2018 10:00 AM

Personal Directory Import

I have made several attempts to import a CSV file into the personal directory without success.  I have created the CSV file from scratch multiple times, in multiple different programs to without success.   If there is going to be an option to import a CSV file, then it should work.  I continuously get the error "Unable to save at this time.  Please try again later."

Official Employee

 • 

225 Messages

3 y ago

Hey  DanielK.

 

Thanks for reaching out to our Business Support Forums.

If you're having issues with your Comcast Business Services, please send me a private message with your first and last name and, the phone number registered to your Comcast Business Account.

New Contributor

 • 

12 Messages

3 y ago

I have an example of a report that Ihave used to import to my personal directory it worked just fine.

 

Example:

 

AGC,2062230320
ALFRED J DAVIS, 15032263801
AMERICAN OLEAN,2065059534
ANDERSON, KIM,4252440793
ARCH DIR REP MARK LAPSLEY,4254536190
ARCH DIR,18008289461
ATLAS BOB DIANE PETERSON,4258200968
ATLAS MILL,1803726274
BARGER, RANDY,425-373-1700
BIGELOW ORDER DESK,1-800-241-4216

 

Thanks,
Brian 🙂

New Member

 • 

1 Message

3 y ago

Will you send me the example csv file that you upload for the directory? I have tried recreated the file based on your example but it doesn't work.

 

Thank You,

Ashley Bernal

Physician Specialists in Anesthesia

Contributing Member

 • 

128 Messages

3 y ago

Hey AshleyBernal, are you also experiencing issue with importing your personal directory? I'd be happy to help if you send me a private message with your full name, address, and account related phone number. 

 

Ken

New Contributor

 • 

2 Messages

7 m ago

I was able to import the list, but what good does that do if it doesn't reflect on the physical phone's directory? Is there no way to have that happen?

Official Employee

 • 

16 Messages

Good morning, and thank you for reaching out through our Business Community Forums page for assistance with your recent directory questions! I can understand wanting to have some type of organization when it comes to your phone system. Here's some helpful information on your company directory and how you can manage it:

https://comca.st/3bpPjCz.

Please let us know if there's anything else we might be able to help with. Our team is available 24/7 to assist with all your business needs!