New Member
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2 Messages
Uploading Voicemail .wav
I have a 27-second, 4.67 MB WAV file I'm trying to upload as our voicemail message but, for some reason, Comcast isn't enabling me to upload it as a personal greeting.
When I click the green check button, it loads for a moment, then provides the vague answer, "Please select a valid WAV file."
Does anyone have any additional information or even how to actually contact Comcast Support?
Thanks
Comcast_Gabriel
Official Employee
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294 Messages
6 years ago
Hi! Thanks for reaching out. I can help with the voicemail concern. Would you mind sending a private message with your full name, the last four digits of the account number, and a phone number linked to the account so I can help?
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bmwatty
New Member
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1 Message
6 years ago
I also cannot be my 15 second .wav to uplod as I always get an error
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user_0c8917
New Contributor
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1 Message
2 months ago
The error is on Comcast's side. Convert your WAV to an MP3, and it will work. It did for me.
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