Last week we discovered that we had a phone outage at our business for some time, so they rebooted our router. This week the phone is down again due to an internet outage. It's interesting though because they're calling it an internet outage. But, our internet is fine. It's just the phone that is do

Hello, I am trying to figure out how to have my voicemail messages sent to my email address. All I'm getting now are notifications, and what I'm looking for is to have the voicemail message sent to me as an attachment and/or to have the voicemail translated to text in the email. Every other phone se

Hello, I'm a new business comcast user and noticed when exploring my account, there's a feature called voicemail trash. I inadvertently deleted a voicemail, so I had hoped to find a way to undelete and when I found that voicemail trash tab, the website reported the trash was empty. So is or is there

One of our phones is going straight to voicemail, I've checked the user's settings on the website (no call forwarding is turned on), I've made sure DND isn't on (phone and user's setting on website), I've tried *73 & *79 but internal calls to that extension are still going directly to voicemail.,She

Office in Bingham Farms MI any one not able to call out on the business phone?

I left a voice mail on my company's phone number to do a holiday greeting. However, the voice mail didn't show up in my email. What can I do?

We have a Support call queue and I'd like to not have it hunt through support agents after the last one has left but instead let the auto attendant inform them that Support is closed and please leave a message. Is this possible? I was hoping there would be a way to define a schedule on Call Queues.

I was looking at the Nomorobo service, a free service to block robo calling, and found that it is not usable on Business Class, only on Residential with Voice2Go. Why is this, and will it be resolved? We businesses use our phones to generate revenue, it is a waste of time and resources to not be abl

If I am on the phone and I get another call the call waiting beeps like it should but my voicemail never answers that call, it just rings forever without any voicemail. Please fix this issue on my phone line.

I am a Business Customer. When using xfinitywifi on my Phone (One+ 7 Pro, Adroid 10) I am required to manually sign in every time. I understand the system should remember my sign-in (see https://business.comcast.com/help-and-support/internet/comcast-business-access-public-xfinity-wifi-hotspot/ ) but

I have had several issues with my Business Class Voicemail. I'm on the go quite a bit and I wish I could rely on call forwarding and voicemail. I have had issues with both. It seems the only reliabe option at the moment is to use the web interface to set forwarding to my google voice account so I ca

We have had no phone service for 2.5 days at this point. We know there's nothing basically wrong with our line as it also supports our internet connection. We are too small to have a phone system - so its just POTS. We are a small business run from our home. This may be rare for you guys, but its ac

We have not had any messages in our voicemail box all week. We usually will have anywhere from 2-6 per day. We thought maybe we just really didn't have any, until several patients have called back stating they have left messages. There is no indicator beep and no messages. Where are they?

How do I get the proper time to show up on the call record or voicemail.

i need to be able to answer one of our phones, put the person on hold, then walk to my office and continue the conversation.