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tea's profile

Occasional Visitor

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6 Messages

Fri, Dec 14, 2018 11:00 PM

Voice mail to email not working

I left a voice mail on my company's phone number to do a holiday greeting. However, the voice mail didn't show up in my email. What can I do?

Responses

Official Employee

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225 Messages

3 y ago

Thanks for reaching out to us on our Comcast Business support forums page, Tea. I'll be more than happy to assist you with your Business Voicemail. How did you check for the message? Online, through the app or, by phone?

Occasional Visitor

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6 Messages

3 y ago

I checked for it by email. However, when someone else left a message, I did see it in my email. When I left the messages, I didn't see it.

Official Employee

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225 Messages

3 y ago

It sounds like you're enrolled in our voicemail notification service. We may have to reset some things on the back end here. Do you mind sending me a private message with your full name, address and, the phone number you're voicemail is on?