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Can't disable xfinitywifi hotspot.

Despite being the primary manager for our account, I cannot disable the hotspot from my profile.  I had tech support disable the hotspot several times, only for it to re-enable the next day. The 2.4ghz spectrum is pretty full here and the hotspot isn't helping.  What can I do to get it disabled perm

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Exchange server only

I have several domains registered and hosted on GoDaddy.  I'm not interested in moving them to Comcast but I want to host my email here.  I have read in a few places in the faq's that make me think it's possible, but most of those faq's seem to indicate I'll have to move the domain.  Is it possible

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2.2K

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My Router supports 5 Ghz but it doesnt show up for a SSID

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4.7K

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Local Problem with Hot Weather Conditions?

I've been tracking an issue while we've had some unusually warm weather in this area and comcast business modem & voice resetting simultaneously. (This isn't really a truck roll moment, it's more of a "hey are you guys aware of this" thing) If the temperature in this area (zip 98055) goes above 80F,

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6.5K

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2 voicemail lines?

We have 4 lines, but only 2 are set up to go to voicemail if unanswered.  When "line 1" is in use, the call will roll over to "line 2".  On our prior system, messages left on either line could be retrieved on "line 1".  But, when a call rolls to "line 2" and the caller leaves a message, we have to a

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2.9K

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Just installed SB6141, Now appears that I am connecting from across country?

Hey,  I just moved off the SMC modem/router over to a purchased SB 6141.  Now whenever I use websites that detect my location it believes that I am located in South Carolina, not Minnesota.  My speed test results are also sometimes the same as with the SMC and sometimes worse.  Could this location i

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4.3K

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True Bridge Mode - using DPC3939B and want to configure it for use with Watch Guard XTM 25

As title suggests, I am looking for a little help in setting up my firewall hw with my newly installed business comcast router. I can't see an obvious menu for turning the modem/router into bridge mode. Any help is much appreciated, thanks.

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Manage Website link is broken

When I click the "Manage Website" link in the "My Website Business" page, I get the following error in the browser: HTTP ERROR: 404Not FoundRequestURI=/sp/ACS.saml2Powered by Jetty:// Any solution?? Thanks,Brian

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4.6K

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Using credit from one account on another or getting refeund?

I currently have X amount of credit on account A but that account is really no longer active because I moved and started a new service of account B. Is there a way to get the refund for A or use that credit on A for B?

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Remote not connecting...

Our Comcast remote is not connecting with the tv.  However, the volume and the all on buttons work.  any ideas?

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Bad routing table in Comcast router c-50-133-90-64.hsd1.mi.comcast.net

We have a block of IP's provided by Comcast and none of our employees in a particular area here in Michigan are able to access any of those IPs. After asking the employees to replace their Comcast modems, and resetting their routers I finally decided to get connected to their computers while they we

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3.5K

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IPv6 Configuration with single static IPv4 address or dynamic IPv4 address

What IPv6 configuration does Comcast currently offer if you are using a single static IPv4 address, or a dynamic IPv4 address. Currently, I do have a static IPv4 /29 (5 IP addresses), and I am getting a /56 to the modem (/59 to my firewall from the modem) in IPv6. Thinking about saving some money, b

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Closed

Comcast refuses to uphold signed contract

We worked with Comcast to come up with a contract on 12/20/2017.  We signed and returned the contract through docusign on 12/20/17.  In January the bill was not changed, I called and they said the new contract would not be applied until February.  In February the bill again was not changed, I called

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2K

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Upgrading to 25GB taking more than a week?

I opened a ticket on 28-June to go from the wimpy 2GB mailbox to the 25GB touted in the account pages. It's been over 11 days, and I still don't think it's been done (1st tier support said today THursday would be the day it would get finished by).Is there anyone who can look at this account (martina

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2K

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Need reverse entry for our domain

Hello,I need a reverse entry for our domain which we are running our company email server.  What information do you need and who do I contact with that information? Thank you,CPAA

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Copy of Contract and End Date

Anyone know how to get a copy of my contract?  I forgot to save off the copy from DocuSign before they expired the document. I want to undertand my contract end date and termination information if I decided to move. thanksmatt

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1.8K

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Possible hacking attempt from a Comcast customer IP address

Hello, Reviewing logs on our Exchange server and I've noticed frequent authentication attempts over the past several days from the IP address of 74.92.209.81.This address points back to a Comcast customer in the Denver, CO area.I suspect this may be a hacking attempt and wanted to alert Comcast so t

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Changing Service Address

My service address is incorrect, but I can find no way of changing it.

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DOMAIN VERIFICATION

Having an issue with domain ownership verification so after deleting & re-adding my domain name( Ive tried this a few times already) to be verified I get to step 2 & see this: Source Alias: ;;Target Value: (mydomain).comcastbiz.net Needless to say I can't go to my registrar & update the cname alias

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3.9K

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Official Solution

Reset modem & assigned static IPs

If I reset my modem due to unknown password, would I loose my assigned static IPs? Would I have to reach out to Comcast to reset? Thank You

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