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Separate sub-forum for the Comcast Biz IPv6 trial?

Can any of the moderators here create a separate sub-forum for folks in the IPv6 trial?  Seems silly to have all our discussions in the "Connectivity" sub-forum.  🙂

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 • IPV6

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Connectivity lost around 4:30 pm EST on 7/2

Power was lost in my area on 6/29 due to the recent derecho. It was restored on 6/30 and I had no issues with network connectivity until 7/2 around 4:30 PM. Since then the SMC lights have been displayed as follows:Power: solid greenDS: blinking greenUS: offONLINE: offLINK: solid greenDIAG: offUnder

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 • Connectivity

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Domain Transfer - No Longer Customer

Hello!I recently switched from Comcast to a local ISP, but unfortunately the waiting period to transfer my domain had not yet expired.  Now that it has, I'm not able to log into the "My Services" section of my account in Comcast, which means I can't check the unlock status of my domain and I can't s

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 • Domain Names/Static IP

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Configuring my Comcast.biz e-mail in Mac Mail

What are the settings I need to enetr in Mac Mail to set this up?

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 • Connectivity

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My account continues to show 3 email addresses after 1 hour session with support a week ago.

Back in November we added a third email address.  We very quickly decided that the extra 6.99 per month for each new user was the wrong setup for our group.  I called last week or the week before and a very helpful rep worked with me to take the 6.99 off of our December bill.  I can see the credit.B

Question

 • Customer Service

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Possible hacking attempt from a Comcast customer IP address

Hello, Reviewing logs on our Exchange server and I've noticed frequent authentication attempts over the past several days from the IP address of 74.92.209.81.This address points back to a Comcast customer in the Denver, CO area.I suspect this may be a hacking attempt and wanted to alert Comcast so t

Question

 • Domain Names/Static IP

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OUTRAGED at COMPLETE LACK OF BUSINESS CLASS SERVICE OMGWTF

Hello ! I've been trying to speak to a Comcast "technician" about a severe issue we're experiencing. We cannot sed e-mail to, or receive e-mail from, any comcast.net address. I HAVE TRIED TO GET PHONE SUPPORT FOR AN HOUR AND A HALF!!! I keep getting hung up on, and sent into inescapable loops of pho

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 • Domain Names/Static IP

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Webmail Open a message?

In Webmail (Outlook Web App 2010) is it possible to view a single message?I find messages can only be read from the Inbox list in the limited reading pane.

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 • Connectivity

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Unlinking Old Business Address Accounts

I am trying to unlink previous business address accounts.  The oldest account does not give me and option to Unlink.  The 2nd oldest account had the Unlink option, but it says I have to create a user account before unlinking?  These accounts are 2 and 4 years old. Thank you for your time.

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 • Customer Service

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Comcast Digital Adapter Remote (DTA) Went Bad

My Comcast Digital Adapter Remote (DTA) went bad. I have 2 units so I was able to test with the remote to the second unit and channels turn fine. Changed batteries and everything on first remote and only the change volume, power on/off will work to control the tv but it will not change the channel o

Question

 • TV

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WHOIS update for static IP address

We have a /28 block of static IP addresses on our Comcast Business account. I'd like to get things set up such that when one does a WHOIS lookup on these, our company's information is returned.Currently, the lookup returns generic Comcast information. Our DNS is hosted elsewhere (Network Solutions)

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 • Domain Names/Static IP

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Slow Speed and Packet Loss Between the Hours of 6pm to 12am pst

I posted this topic in another forum on the internet and thought I should post it here also to see if I can get any additional help. Here is the post which I just copied and pasted: [Connectivity] Peak Usage TimesThis is my line quality result at peak usage times: PingTest1I tend to get results like

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 • Connectivity

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Be careful! This sender failed our fraud detection checks.

Many of our customers are reporting this message: "Be careful! This sender failed our fraud detection checks."  associated with e-mails they receive from us.  This seems to indicate an issue with the SPF.  When I query our domain, there appears to be an appropriate SPF. We use Comcast for e-mail ser

Question

 • Domain Names/Static IP

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Need Reverse DNS for mail server

Can someone help me out?

Question

 • Domain Names/Static IP

1.3K

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Internet issues.. and I can't believe how long I have been on hold without a live person!

As a "Business Class" customer I would never think that I could be sititng on hold for 46 minutes now (and counting) without even talking to a live person. This is amazingly bad. I have 4 other ISP's at our other locations and they will answer within 5 minuntes.. Amanzing  ..and now they hang up on

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 • Connectivity

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Voice2Go and Nomorobo

I was looking at the Nomorobo service, a free service to block robo calling, and found that it is not usable on Business Class, only on Residential with Voice2Go. Why is this, and will it be resolved? We businesses use our phones to generate revenue, it is a waste of time and resources to not be abl

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 • Business Voice

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My installation is done

I just want to view my bill online.  But I can't because the system thinks my installation is not yet finished.  My service was installed on Wed, works fine, and I got notified of my first bill.However, when I log into the website, I see that my installation is scheduled (despite it already having b

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 • Customer Service

1.2K

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Getting to different accounts

Our business has more than one account with ComCast.   I can't seem to get to one of the accounts.   We have set up with one of the accounts for on line and payments,  and I believe that I may have set up the second account, but not sure.   Account that I can to is as follows:  xxxx   The account th

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 • Customer Service

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Delete obsolete PTR?

I'm no longer a Comcast customer, but there are still PTR records with my domain names for the IP addresses I used to have. How can I get these obsolete PTR records deleted?

Question

 • Domain Names/Static IP

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PTR Record for Reverse DNS Lookup

Hello,   I am in the process of changing our primary domain name.  I need our PTR recorded updated for IP address:  which is currently set to mail.cplawgroup.com to pattimalvonelg.com   Thank you,   James

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 • Domain Names/Static IP

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