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CG3000DCR Firmware Versions

Greetings, I am wondering what firmware versions everyones' Netgear CG3000DCRs are running. To start, I am running V2.01.01T. Cheers,Rusty

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Multiple Account Link Not Working

I am trying to activate several accounts under my one business email.  I am getting error messages that the account number(s) are not correct.  Is there any way I can send someone in customer service all the accounts I need linked?  This is extremely frustrating.

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Can I use NETGEAR CM500 for Comcast Business Class with one static IP address?

I have got a brand-new NETGEAR CM500 DOCSIS3.0 modem and I wonder if t can save my monthly modem rental fee. NEGEAR says the CM500 is ComcastCertified and it can be configured to use a static IP address. I have tried a Motrola/Arris SB6141 after being told by a Comcast tech support it would be compa

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Reverse DNS

I asked to have reverse DNS set up for my new /29 last Wed.  No responseI see in this forum that I should send the info to 'John' but I can't find any address to send to.  So here's the info -- its all public anyway!50.243.234.145 thru 50.243.234.149 all set to onevista.com PS the ticket # CR3410568

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Mailbox migration problems

Last week, the four mailboxes in my custom domain were migrated to Office365. My primary email address migration went without incident. Two of the other four (I'm waiting to hear back on the 4th one) encountered problems and we cannot access those mailboxes.  For one of the mailboxes, Outlook was be

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Need comcast help to get signed up for the Comcast Feedback Loop

Hi, I'm trying to sign up for the Comcast Feedback Loop, as suggested by Comcast's security team. However, when I submit the registration form for the Comcast Feedback Loop, it says it needs to send a confirmation email to abuse@[my-ip-number]-colorado.hfc.comcastbusiness.net -- which is an address

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Closed

business closed but comcast refusing to close account

Hello! Our company has closed down. I called Comcast last week to request cancellation of our account, and also told them I had a letter from the management of the building saying I was no longer at the address, and also returned the equipment to the nearest comcast office, and got a receipt but to

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2.2K

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Trouble with new account billing

We have had problems with our new account since the first billing cycle.  I was told I was being credited a month due to the issues we had and now my new bill is even higher than the prevoius one making the credit non existant AND the price is again higher than my contract.  I am ready to cancel thi

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Why does the comcast business webpage not show any plans or prices for small business?

I want to look at the business plans for internet click on link below goes to a webpage that does not have details of the plans or pricing ?

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hooking up a at&t syn248 system

I can't figure out how to hook it up to my arris phone modem the only help i can find online is a video on how to do it but it doesn't show anything  does anyone have a clue on how?Thank you!

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Is Comcast Teleworker account eligible for Xfinity WIFI?

Hello,Is a Comcast Teleworker account eligible for Xfinity WIFI?   When I tried to log in Xfinity WIFI with my Teleworker account, it indicated that my tier of service is not eligible for Xfinity WIFI.   When I used the same Teleworker account about 1 or 2 years back, I was able to use the Xfinity W

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PTR Record for Reverse DNS Lookup

Hello,   I am in the process of changing our primary domain name.  I need our PTR recorded updated for IP address:  which is currently set to mail.cplawgroup.com to pattimalvonelg.com   Thank you,   James

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Insanity at comcast.com website?

I've had Comcast Business service for just shy of 2 days. About 4 hours ago it stopped working, and I've been trying ever since (using a tethered phone for access) to find someplace on comcast.com that might either give me a status report, document the outage, let me chat with a business chat person

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Bad routes

We support several small businesses in the area and have noticed bad routes for some of our clients, this one is particularly weird, see hop 6.  Is there anything that can be done about this?  I can PM source and destination IPs if needed. 1.|-- **.***.***.** 0.0% 10 0.1 0.1 0.0 0.1 0.02.|-- 10.65.7

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Loss of speed with Dell 1703 wireless nic, Cisco DPC3939B router

We've had a good, stable system for a while now, with high speeds on all of our computers. A couple of weeks ago (2-3?) the bottom dropped out for one of the computers. Throughput is down to 1 or less megabits/s. No problems can be detected. I attempted to roll back to a 3-4 week old restore point,

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email address is already registered

Hi-I am setting up some Exchange Users and Mailboxes to prepare for migrating from my self-hosted SBS Exchange server to Hosted Exchange on Comcast.I'm waiting for verification of domain ownership, using DNS tool, and the CName alias. So this may be part of the problem, but I cant be sure... Comcast

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Public WiFi Hotspot

We stumbled on our Comcast/Xfinity's Public WiFi broadcast after a newer modem model was installed. While Private WiFi can be disabled by the business customer, Public cannot.  This answer is the last answer of multiple previous answers given by Comcast.  At first it was, "somebody at Comcast must h

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Overcharged this month?

I noticed that my bill went up this month. I looks like an equipment fee has been added to my bill. It has been a year since we've had the service. Maybe this is an annual charge? We aren't not renting a modem from Comcast. This charge was on our first bill too. If anyone knows what this is about I

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1.4K

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Why when my modem/router goes down I lose my network?

I have had some issues with my Comcast modem/router going down. I have a staic IP. I have assigned all my devices, NAS(s) and printers, their own IP addresses. But when the modem/router goes down I lose all connections to everything on my network. Why and how do I change this so this will not happen

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All ports that are blocked on the Business Gateway

I was doing some research on security and was looking for all the ports that are blocked by default on the gateway. The google search brings up the page that used to work on here but now it fails. Can you please post them or a  page so I can confirm the ports I need blocked are indeed blocked.

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