Early Termination Disconnect Fee

Hello,

I've private messaged with Jacob and at his request I've submitted documents (copy of my lease and my Cox bill) to the following email addresses: 

I'm trying to terminate my service after having to move to an area that comcast doesn't service and have the ETF waived.

I would greatly appreciate someone looking into this and following up on it before I continue to get monthly charges.

Thank you,

Keith